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Senior Director, Customer Strategy & Ops — Scale Impact

$270k - $350k

Decagon

A leading AI technology company in San Francisco is seeking a Senior Director of Customer Strategy & Operations. You will own strategy and operational infrastructure driving post-sales execution, managing a high-performing team, and collaborating cross-functionally with Product, Engineering, and Sales. The ideal candidate has over 10 years of relevant experience and excels in building systems for scalability. The role offers a competitive salary ranging from $270K to $350K plus equity options. #J-18808-Ljbffr Decagon

Vacancy posted 2 days ago
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