Senior Director, Customer Strategy & Ops — Scale Impact
$270k - $350kDecagon
A leading AI technology company in San Francisco is seeking a Senior Director of Customer Strategy & Operations. You will own strategy and operational infrastructure driving post-sales execution, managing a high-performing team, and collaborating cross-functionally with Product, Engineering, and Sales. The ideal candidate has over 10 years of relevant experience and excels in building systems for scalability. The role offers a competitive salary ranging from $270K to $350K plus equity options. #J-18808-Ljbffr Decagon
- ...gets signed, and then the customer spends the next six... ...operating model, staffing strategy, and related... ...us do exactly that, at scale. Who You Are An operator... .../ PE / Consulting Biz Ops & Strategy Revenue Strategy... ...sell. What We Offer Impact : Be a key player in shaping...SeniorContract work
- A global payments firm is seeking a Senior Director for Revenue Strategy & Operations in California. This role involves leading... ...services is a plus. This position offers the opportunity to impact the company's growth and efficiency at a major scale. #J-18808-Ljbffr AirwallexSenior
- Mercury is seeking a Senior People Partner Generalist in San Francisco to act as a critical HR partner within the Risk & Banking Ops organization. In this role, you will collaborate closely... ...help drive organizational health and scale during Mercury's growth phase. The ideal...Senior
- ...Manufacturing Co in San Francisco is seeking a BizOps Director to lead their team while directly managing strategic projects for senior executives. The ideal candidate will have... ...in business operations and proven skills in scaling teams and processes. This role requires...Suggested
$244.6k - $380.23k
Adobe is seeking a dynamic Head of Customer Success to lead the Americas Customer Success & Strategy Org. You'll provide vision and leadership for the team to ensure customer satisfaction and retention across diverse sectors. The ideal candidate will possess proven leadership...Senior$181.69k - $213.75k
...so you can build, invest, and scale with confidence. Carta’s Fund... ...designed to enhance the strategic impact of fund CFOs. Recognized by... ...opportunities of tomorrow. As a Senior Site Reliability Engineer, you... ...infrastructure to Carta’s customers and developers. We are Software...SeniorFull timeWork at office- ...Inc. based in San Francisco is seeking a Director of Operations to manage and enhance operational... ...functions like IT, marketing, and customer success. This full-time hybrid position offers... ...growth period at Role, Inc. as we scale our operations effectively. #J-18808-Ljbffr...SeniorFull time
- ...driving engagement with the Profound platform across enterprise customers. You will set strategic direction, partner with different teams... ...experience in Customer Success, particularly digital or scaled functions, and is comfortable using data analytics to drive decision...
- Quantcast in San Francisco is seeking a Senior Software Engineer to join the Partner Integrations team. You will drive design, implementation, and production rollout of high-scale systems connecting our platform with third-party partners. You’ll help resolve cross-team...Senior
$136k - $204k
...Development, the Sr Mgr., Outbound Strategy is responsible for... ...highly visible role with a direct impact on fueling pipeline and revenue... ...personalize outbound messaging at scale, and surface actionable... ...engagement data. Partnering with GTM ops on exploring emerging AI...SeniorWork at office- ...the Role We are seeking a Director of Corporate Strategy to help shape the company’s... ...functional teams to drive high‑impact initiatives across... ...ecosystem and member base scale Executive & Cross-Functional... ...trusted thought partner to senior leaders and the executive team...SeniorWork at officeLocal areaFlexible hours3 days per week
$190k
...focused on delivering results at a scale that matches the challenges —... ...Role What You'll Do As the Senior Director of Engagement, you will serve... ...organization. Joining a high-impact team with a $50 million... ...will help lead the engagement strategy for our historic $1 billion,...SeniorLocal areaRemote work$146.6k - $234k
...intelligence to maximize the impact of every dollar and hour... ...leader to shape the future of scaled customer success at Ramp. This role will... ...glove 1:1 support, blending strategy, systems, and people... ...leadership and influencing senior stakeholders across Product,...Full timeWork from homeHome officeRelocation packageFlexible hours- ...processes that can scale Be willing to say the... ...closely with the Senior People Partner aligned... ...to make a real impact from day one Deeply... ...across Risk & Banking Ops. You’ll be... ...focused on manager to director levels Provide a consultative... ...non-exempt ops, to strategy roles Keep a finger...Senior
$125k - $250k
...efficiency and quality. Role Overview As a Scaled Success Program Manager at CodeRabbit,... ...and a technical advocate, ensuring every customer achieves measurable improvements in velocity... ...developer experience. This is a high‑impact, customer‑facing role at the intersection...- ...utilize your experience to drive sales initiatives and enhance strategies across tech sectors. The ideal candidate has 3-10 years of B2B... ...offers competitive compensation and the potential for significant impact in technology-driven sectors. #J-18808-Ljbffr Valli VenturesSeniorFull time
- ...in the AI economy, at global scale, with impact your friends, family and... ...some of our most important customer and lab programs. You will... ...operations, data operations, strategy and operations. 2+ years managing... ...in AI data operations, ML ops, or technical services is a...SeniorFull timeWork at officeLocal areaRemote workFlexible hoursShift work
$159k - $196k
...global team building and scaling the world's first and... ...component sourcing to end customer management, we enable... ...function of the Demand Ops Program Manager is to... ...understanding vehicle performance impacts to venue requirements.... ...leader for the Venue strategy. Identify gaps in...Full timeRemote work$200k - $260k
...Anthropic’s Beneficial Deployments team scales its customer base across Claude Enterprise, Claude... ...and further mission‑driven organizations impact, at scale. As a Scaled Customer... ...with program leadership on engagement strategy, Product on adoption‑driving features,...Work at officeVisa sponsorshipShift work$200k - $260k
Beneficial Deployments Customer Success Manager, Scaled Partnerships About Anthropic Anthropic’s mission... ...further mission‑driven organizations’ impact, at scale. As a Scaled Customer... ...with program leadership on engagement strategy, Product on adoption‑driving features...Work at officeVisa sponsorshipFlexible hoursShift work$170k - $230k
...An innovative procurement platform company based in San Francisco is seeking a GTM Strategy & Operations professional. This role will involve owning GTM operations, driving strategic initiatives, and collaborating with sales and marketing. Candidates should have at least...SeniorFlexible hours$162k - $258.75k
...You will lead the design of core applications, define technical strategies, and mentor engineers to improve engineering excellence.... ...and Python, and should have extensive knowledge in building high-scale backend systems. The salary range is $162,000 to $258,750 per year...Remote jobWork at office$128.4k - $160.5k
...Francisco office 3 days per week. Impact You’ll Own Orchestrate cross-... ..., marketing, enablement, and customer support for major Go-to-Market... ...efficiencies and define a GTM ops roadmap. Drive for results by... ...-looking improvements to scale operational efficiencies. Actively...Full timeTemporary workWork at officeLocal areaRemote workWorldwideHome office3 days per week- Disney Entertainment and ESPN - Product & Technology seeks a Strategy & Operations Director to build and lead a high-impact ProdOps and analytics team. You’ll shape OKRs, align senior leadership, and drive performance momentum across the org. You’ll partner with Product...
$138k - $150k
...Senior Customer Success Manager — Enterprise We’re seeking a Senior Customer... ...to align on account strategy, deliver a coordinated customer... ...Do Own a unique Enterprise scaled portfolio: manage 70‑85 single... ...flexibility. Five annual social impact days to give back to causes...Senior$115k - $150k
...apply! About The Role As a Senior Customer Success Manager, Health... ...for a segment poised to scale. You'll report to the Director of Client Success and work... ...efforts will directly impact both the health outcomes... ...You'll Contribute Client Strategy and Management Own the client...SeniorContract workWork experience placementShift work- Dormont Manufacturing Co is searching for a Senior Director, Field Visual Merchandising based in San Francisco, California. This role... ...leadership decisions. This role offers a chance to impact sales and customer satisfaction significantly. #J-18808-Ljbffr Dormont Manufacturing...Senior
- ...finance at a global scale. Proudly... ...energy who want real impact, accelerated learning... ...awareness and customer engagement through... ...insights and creative strategies, we ensure... ...all regions. The Senior Manager, Global Performance... ...and Regional Directors to align on priorities...SeniorWorldwide
- ...address their specific needs. The ideal candidate should have over 5 years of account management experience and a track record of exceeding performance metrics. This position offers a dynamic environment with opportunities for growth and impact. #J-18808-Ljbffr BlockSenior
- ...orchestration, and construction. For our customers, this approach allows us to... ...AI Cloud Our large-scale GPU cloud platform, Firmus AI... ...What we build here has impact beyond the business. Our AI Factories... ...Role Summary The Senior Customer Success Manager is...SeniorFull time
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