Front Desk Receptionist

Position Summary Caritas Communities is seeking a Front Office Receptionist Position for someone who enjoys and excels at communicating and interacting with residents while providing topnotch administrative skills to our 60 unit, single room occupancy portfolio at the Bedford Veteran’s Quarters (BVQ). Excellent customer service and office support is of primary importance for this position. Essential Functions Building coordination and collaboration among the numerous Caritas supportive services and housing placement programs. Responding to inquiries at the desk and answering and responding to telephone inquiries. Maintaining an appropriate office atmosphere. Perform scheduled walkthroughs of the buildings. Checking in and out available equipment. Assisting in the checking in and out of residents. Referring maintenance requests to the appropriate staff. Typing, filing, and other clerical tasks as assigned. Collecting, sorting, and distributing residents’ packages. Opening and closing reception desk and main door in prescribed manner. Data entry into the system – e.g. Work Orders Documenting and Reporting Incidents. Follow Emergency Protocols. Additional Position Responsibilities Additional responsibilities will be assigned based on business needs. Essential Knowledge, Skills & Experience Prior experience (at least 3 years) as a receptionist People management Skills: Ability to direct and coordinate day-to-day activities at throughout their assigned portfolio Technical Skill: Knowledge of primary software used by the Management Office (YARDI), including proficiency with Microsoft Word, Email & Texting Desires to exceed metric benchmarks and become a top producer Strong professional presence Maintain a positive, solutions focused attitude Ability to use good judgement and keep client information confidential Experience with Veteran Affairs Veterans are encouraged to apply Working Environment and Physical Requirements The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Receptionists may be required to work shifts including overnight, evenings, Saturdays, Sundays, and holidays. Office & Offsite Environment Standing or sitting for long periods of time Occasionally sitting at a computer Reaching, bending and lifting up to 20 lbs. Speaking and listening on a phone Typing on a Computer/phone Disclaimer: The above statements are intended to describe the general nature and complexity of the work being performed by personnel assigned to this classification, and do not represent an exhaustive list of all tasks, duties, and responsibilities required of personnel assigned to this position. Job Type: Part-time Pay: From $15.00 per hour People with a criminal record are encouraged to apply Work Location: In person #J-18808-Ljbffr