Alterations Manager

Responsibilities Organize and build structural processes Drive positive outcomes through objectives and measuring and monitoring progress and results successfully Create a professional work environment by communicating and exemplifying the company's standards of excellence Create effective teamwork between the selling organization and the Alterations department Maintain a consistently high level of customer service within the department by recruiting, selecting, training, and developing quality professional Alterations Associates Deliver ongoing education, assessment and performance feedback to associates with regard to quality, productivity, service and alterations policy and procedures Ad hoc responsibilities as needed Qualifications 4‑year degree preferred 3+ years of management experience with comparable volume or a proven track record of success managing operations workforce and achieving results Fitting/tailoring experience in high‑end or luxury merchandise setting is preferred Ability to fit and perform alterations on a wide range of garments Knowledge of Alterations industry including fabrication and styling of luxury merchandise Proficiency in utilizing available technology, Word, Excel etc. is required Must be flexible in scheduling as the business needs evening, weekend and holiday schedules Benefits Benefits package for all eligible full‑time Associates (including medical, vision, and dental) Associate discount: Saks.com A culture that promotes a healthy, fulfilling work/life balance Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr SAKS COM LLC