Remote Escalation Desk Analyst (MSP)
eRep, Inc.
- Remote job
M3 Networks powered by ROBO is seeking a skilled Service Desk Analyst to join our fully remote team. You will serve as a primary escalation resource, owning complex technical issues across Microsoft 365, Windows desktop and server environments, and network infrastructure. This role emphasizes structured troubleshooting, documentation, and collaboration with Service Desk technicians to drive issues to full resolution. #J-18808-Ljbffr eRep, Inc.
$56.16k - $66.56k
...require proven Tier 2-level IT/MSP experience; this is a non-... ...We prefer candidates with help desk experience of at least 2 years... ...then take remediation steps or escalate when necessary. We respond... ...projects team with onsite or remote project work when additional help...Remote workHourly payPermanent employmentFull timeWork at officeTrial periodAfternoon shift- Overview Abacus’s Analyst, Enterprise Service Desk is responsible for serving as an initial... ...resolving or accurately escalating incoming client or system... ...required. 0-2 years of MSP specific experience... ...configurations. Familiarity with remote troubleshooting tools and...Remote workWork at officeShift work
- Enterprise Service Desk, Analyst The Enterprise Service Desk Analyst is... ...troubleshooting, resolving, and accurately escalating client and system-generated... ...via phone, email, and remote support sessions.... ...certifications. Experience in an MSP, financial services, medical,...Remote workWork experience placementWork at office
$50k - $60k
...reliable IT solutions. Help Desk Technician (Tier 1.5) We’re looking... ...to deepen their skills in an MSP environment that values... ...growth. What You’ll Do Provide remote and onsite support for desktops... ...installs, and cloud migrations Escalate complex issues to Tier 2/3...Remote workFull timeFlexible hours- ...Summary/Objective The Service Desk Specialist (SDS) is responsible... ...ticket efficiency within our MSP. The employee will have a positive... ...and Responsibilities Provide remote and/or on-site support... ...react according to severity and escalation needs. Achieve 95% CSAT consistently...Remote workFor contractorsFreelanceNight shift
- ...Business / Help Desk Analyst Location: Remote Other Considerations: U.S. Citizen or Permanent Resident (Required) Join a Team That's Changing... ..., ensuring users receive quick, accurate assistance and escalating issues appropriately. Maintain a well-organized and...Remote workPermanent employmentFull timeContract work
$60k - $70k
IT Help Desk Technician Level 2 (MSP / ConnectWise) IT Help Desk Technician Level 2 (MSP / ConnectWise)... ...deliver exceptional client service both remotely and onsite, solve complex technical... ...independently while knowing when to escalate or collaborate Excellent communication...Remote workFull timeTemporary workFlexible hours$70k - $95k
Overview Deal Desk Analyst - Remote (EST). Daley and Associates is seeking a Deal Desk Analyst with a client who is an innovative technology... ...contact for deal-related inquiries, including exceptions and escalations Contribute to special projects and handle ad-hoc requests...Remote jobContract workImmediate start- ...Senior Deal Desk Analyst Remote UK Location: Our Senior Deal Desk Analyst will be an integral part of our global Deal Desk. This role... ...Manage day-to-day ticket volume, ensuring proper guidance and escalating to the Head of Deal Desk when necessary Assist with...Remote workFull timeContract workWork from homeWorldwideHome officeFlexible hours
- ...to-end commercial support for complex transactions, the full-time Senior Deal Desk Analyst will negotiate pricing structures, resolve escalations, and coach team members while working remotely. Key responsibilities Lead commercial support for non-standard transactions,...Remote workFull time
$30 - $35 per hour
...York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to... ...impact Iterable is looking for a Junior Deal Desk Analyst to join its growing team. This is a... ...guidelines, and overall Deal Desk processes Escalate approvals to the appropriate business...Remote workHourly payPermanent employmentContract workWork at officeLocal areaWorldwide$93k - $115k
...on significant risk deviations. Resolve high-friction deal escalations independently, serving as a trusted point of escalation for cross... ...function. What You Bring 7+ years of experience in Deal Desk, Sales Operations, Revenue Operations, or quote-to-cash support...Remote workContract work- ...Senior Analyst, Deal Desk Achievers offers more than just a thank you program. Our employee recognition and rewards software inspires employees... ...consistent, compliant compensation outcomes. Serve as an escalation point for high-impact or non-standard deals, providing clear...Remote workContract workWork experience placementImmediate start
- ...Senior Deal Desk Analyst Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on... ..., ensure adherence to the Corporate Bookings Policy, and help escalate critical matters. In this role, you will have a significant impact...Remote work
- ...ModMed is seeking a strategic Senior Deal Desk Analyst to serve as a key commercial partner in... ...approvals. Identify and act as an escalation point to facilitate fast, effective... ...HQ (US), Hybrid office-based roles and remote availability for some roles, ~ Weekly...Remote workContract workFixed term contractWork at officeFlexible hours
$121k - $167k
...Senior Deal Desk Analyst Remote - US East About the Job As a Senior Deal Desk Analyst, you will report to the Director, Deal Management... ...with published policies, and approve, reject, or escalate deals as needed using sound business judgment. Review commercial...Remote workContract work$60k - $75k
...level Managed Service Provider (MSP) brand that focuses on network... ...an open position for a Help Desk Technician, Tier 2, to provide... ...incidents via phone and email escalated from Tier 1 technicians. Help... ...Employees will be expected to remotely interact with clients daily in...Remote workFull timeWork at officeLocal area- Heroic Technologies in Beaverton, OR is seeking an MSP Help Desk Technician to be the first point of contact for clients, diagnosing and resolving technical issues, and delivering remote support across a range of technologies. You will work in a hybrid schedule with at...Remote workWork at office
$25 - $29 per hour
Job Description IT Analyst for Service Desk Reporting to the IT Support Manager, the Support Analyst... ...technical issues that do not require escalation, while escalating more complex... ...and basic troubleshooting. Provide remote and in-person technical support for on...Remote workWork at office$140k
...to join us on our journey. *This is a remote position that must be based in the Pacific... ...zone.* The Role We're hiring a Deal Desk Analyst reporting into our Revenue Operations organization... ...and own a clearly defined scope, escalating genuinely complex or non standard deals...Remote workContract workWork visa$45k - $83k
...Dickinson (US) LLP seeks an on-site Service Desk Analyst for our Houston, TX, Phoenix, AZ,... ...designated home office, while also assisting remote users across the firm’s 29 locations.... ...collaborating with teammates to resolve escalated or complex technical issues. Contribute...Remote workWork at officeLocal areaHome office- As a Sr. Analyst, Enterprise Service Desk, you will play a crucial role in resolving technical issues for... ...Responsibilities Serve as point of contact and escalation point for Tier 1 support issues... ...to clients via phone, email, and remote sessions. Administer and maintain...Remote workWork at office
$91k - $113.7k
...our business transformation. As a Deal Desk Analyst, you will sit at the intersection of Sales... ...and approval process for sales orders, escalating as required. Work closely with Sales... ...ability to collaborate effectively in a remote-first environment Easy to work with -...Remote workContract workWork at officeLocal areaFlexible hours- ...service requests and incidents, where appropriate escalating to the relevant teams. Your role's primary focus will be providing remote support to our clients. This position... ...Experience working in Financial services and/or MSP space. Microsoft certified. Ability to work through...Remote workPart timeCasual workFlexible hours
$21 per hour
...experience. We require at least 1 year of experience in an MSP environment. We expect the ability to handle support tickets... ...the ability to commute there. Responsibilities: We provide remote and onsite help desk support for clients using phone and remote access tools. We...Remote workHourly payFull timeWork at office- Pathward, N.A. is seeking a Sanctions Screening Analyst II to manage escalations of complex OFAC alerts and high-risk cases within our interdiction systems. You’ll review, investigate, and disposition complex matches, guiding junior staff and coordinating with senior management...Remote job
- Deal Desk Analyst | Remote, USA Optiv is seeking a Deal Desk Analyst to work remotely from the United States. The role focuses heavily on pricing, financing, and data analysis, with FP&A and data science skills highly desired. How You'll Make An Impact Serve as a trusted...Remote jobLocal areaWork from home
- ...family-owned, community-focused MSP (Managed Services Provider)... ...since 2007. They provide 24/7 remote and on-site IT support, cybersecurity... ...in need of an IT Help Desk Support Technician (Level 2) ,... ...Duties & Responsibilities Escalated ticket resolution: Handle Level...Remote workLocal area
- Ntiva, Inc. is hiring a Service Desk Technician III to manage elevated tickets from Tier... ...issues, documenting processes, and preventing escalations in a fast-paced MSP environment. Based in the United States, the position is remote with potential travel; candidates must be...Remote job
- Dataminr is seeking a Deal Desk Analyst to partner with Sales, Revenue Operations, Legal, and Accounting on opportunities from quote to cash. You’ll guide pricing, approvals, and ordering, while shaping process improvements and training for the sales team. This role involves...Remote job
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