Program Manager

Job Description

Job Description

MaineTouch is seeking a highly organized and motivated Program Manager to oversee client intake, admissions, documentation management, and staffing coordination within our Downtown Portland office.This is an office-based leadership position that will begin part-time and is expected to grow into a full-time role as the agency expands. We provide structured training, hands-on guidance, and ongoing support to ensure success in this position.If you are detail-oriented, dependable, and interested in growing into a leadership role within a healthcare setting, we encourage you to apply. ScheduleMonday – Friday9:00 AM – 2:00 PMIn-person position (Downtown Portland office) This role is designed to transition into full-time employment as responsibilities and agency operations expand.Compensation$21.00 – $25.00 per hour, depending on experience and qualifications Opportunities for professional growth and increased responsibilityOngoing training and leadership developmentSupportive and collaborative office environment Position OverviewThe Program Manager plays a key role in ensuring smooth client onboarding, organized recordkeeping, and strong coordination between office staff and caregivers. You will oversee intake processes, track service documentation, support staffing assignments, and help maintain efficient and compliant administrative systems within our personal care agency program. Key ResponsibilitiesClient Intake & AdmissionsManage incoming referrals and intake callsGather required client documentationCoordinate assessments and service start datesEnsure all admission paperwork is completed prior to services beginningTrack service plans and required updatesMaintain accurate and organized client records Documentation & Administrative OversightEnsure records are complete, organized, and audit-readyTrack supervision and onboarding timelines for new hiresMonitor required documentation and reporting processesMaintain confidentiality and secure handling of informationStaffing & Office CoordinationCollaborate with scheduling staff to support appropriate client-to-caregiver matchingMonitor staffing coverage and assist with resolving service gapsSupport onboarding coordination for new employeesImprove internal workflow systems and administrative efficiencyWho We Are Looking ForWe are looking for someone who wants to grow into a leadership role and take ownership of their work. The ideal candidate has experience working in the healthcare field or has a background in healthcare administration, social services, or home care. However, we are also open to candidates who are motivated to learn and grow within the industry. We are seeking someone who: Has experience in healthcare, home care, medical offices, or related fields - or is eager to learnIs interested in developing leadership skillsIs organized, dependable, and professionalCommunicates clearly and confidentlyIs comfortable managing documentation and deadlinesWants to be part of a growing team This is an opportunity to build a long-term career within our personal care agency program with leadership growth potential. Qualifications21+ years of ageAdministrative, intake, healthcare, or supervisory experience preferredStrong computer and documentation skillsAbility to manage multiple priorities How to ApplyApply today to begin the hiring process. Qualified applicants will be contacted promptly.Apply online at:

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