Office Manager (Natural Resources and Environment Section)

We are seeking a highly organized, collaborative and proactive Office Manager to provide operational leadership and administrative oversight for a dynamic legal team. This position serves as a trusted advisor to section leadership and is responsible for supervising administrative staff, managing office operations, developing and implementing administrative processes, and ensuring the efficient delivery of support services. Responsibilities Administration of Section Operations Oversee and coordinate section operational, administrative and legal support functions, including procurement, records management, travel coordination, mail distribution, implementation of officewide initiatives and special projects. Serve as a resource to staff by interpreting and communicating section and OAG administrative policies and procedures and ensuring dissemination of operational updates and policy changes. Coordinate personnel‑related administrative functions, including onboarding, position description management, recruitment coordination and collaboration with HR and section leadership on sensitive personnel and policy matters. Coordinate section communications and meetings in collaboration with leadership and prepare and edit time‑sensitive correspondence, reports, memoranda and other operational documents. Coordinate operational resource management activities, including office space utilisation and technology deployment, to support efficient section operations. Oversee procurement and financial administrative activities for the section, including purchasing approvals, invoice processing, licensing administration and compliance with state procurement procedures. Monitor, review and assign matter number to all invoices, review charges for accuracy and compliance, report and reconcile charges exceeding the standard maximum amount, and coordinate with attorneys and payroll staff to ensure timely submission and payment. Communicate with other sections within the Office to address Section administrative needs, including Administration, Accounting, OAG and IT. Develop and oversee tracking of key performance and operational metrics relating to business operations and SMART Act reporting. Provide counsel to the Section Deputy on personnel matters and unit culture to support effective leadership, employee engagement and informed operational decision‑making. Executive Support to the Deputy and Section Leaders Provide executive support to the Deputy of the Section and other Section Leaders to ensure legal and administrative business of the Section are completed effectively and efficiently. Provide high‑level technical and administrative support by reviewing correspondence to ensure accuracy, consistency and alignment with established policies and procedures, and recommending or implementing revisions as appropriate. Coordinate and manage complex scheduling and operational logistics, including prioritising and organising meetings to support programme objectives and leadership needs. Serve as a liaison for the Section by facilitating communication, often serving as the initial point of contact for inquiries, and ensuring issues are appropriately routed and resolved. Manage confidential and sensitive matters and make decisions on behalf of the Deputy. Supervise Administrative Support Staff Supervise and manage legal support staff, including drafting and revising position descriptions and job postings; conducting performance management activities such as goal setting, coaching, mentoring, evaluations and performance reviews and providing ongoing leadership and staff development. Serve as a liaison between administrative staff, Unit First Assistant Attorneys General, paralegals and attorneys to facilitate communication, address operational issues and ensure effective coordination of support functions across the section. Oversee day‑to‑day administrative work product and workflow distribution, ensuring assignments are balanced appropriately among staff and completed accurately, timely and in accordance with section expectations and operational priorities. Provide guidance and corrective direction to staff by identifying performance or workflow issues, assisting with problem resolution and implementing appropriate coaching or corrective actions to improve accuracy, efficiency and consistency of work product. Case and File Management Evaluate and implement Section data policies, overseeing hard copy and electronic document retention processes, analysing what is to be kept, archived or destroyed based upon Section policies, and assisting other personnel in this regard. Oversee the management and updates to the current retention policy and operate as the data manager in charge of ensuring the database and P: Drive are organised and easily accessible. Generate and analyse database queries and reports related to billing hours. Qualifications Five (5) years of professional experience providing office management, executive assistant support, programme administration or complex administrative support in a legal environment such as a law firm, corporate legal department, government legal office or court. OR a combination of related education and professional experience totaling five (5) years, with at least one year of related professional experience if education substitution applies. Required Competencies: Excellent written and verbal communication skills. Strong organisational, time‑management and prioritisation skills. Strong leadership, supervisory and team coordination skills. Strong problem‑solving and decision‑making skills. Ability to maintain confidentiality and handle sensitive information with professionalism and discretion. Proficiency with business and office software applications, including Microsoft Office Suite, Adobe Acrobat, SharePoint and database or file management systems. Preferred Qualifications: Experience providing executive‑level administrative and operational support. Experience managing complex teams with various programme functions. Experience interpreting laws, rules, regulations and policies to develop and implement operational strategies, procedures or programme plans. Experience creating and overseeing section‑wide administrative operational procedures. Experience supporting leadership in organisational planning, workflow coordination and process improvement initiatives. Experience coordinating budgetary, procurement, travel or file management processes in compliance with legal requirements and in a government setting. Conditions of Employment Applicants must pass a thorough background investigation prior to appointment. Colorado Department of Law participates in E‑Verify and will provide the federal government with Form I‑9 information to confirm that you are authorised to work in the U.S. This position offers flexible work arrangements; the employee is expected to work in‑office four days a week. Benefits State of Colorado benefits package including competitive medical and dental health plans, employer‑paid life insurance, paid holidays, retirement plans with Colorado PERA and vacation and sick leave earned each month. Public Service Loan Forgiveness – a borrower may qualify for forgiveness by making 120 on‑time payments while employed full‑time in public service, if they have certain kinds of federal loans in a qualifying repayment plan. Free access to an on‑site fitness centre. Strong, flexible retirement benefits including 401(K) and 457 plans. Distinctive career advancement opportunities throughout the State personnel system. Excellent work‑life programmes, such as flexible work schedules, professional development opportunities and an employee discount programme. State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. In all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, colour, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information or military status (with preference given to military veterans) and any other protected status in accordance with applicable law. The Department of Law is committed to the full inclusion of all qualified individuals. We will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre‑employment testing, participating in the employee selection process or performing essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, Julie Christopher at View email address on click.appcast.io. #J-18808-Ljbffr State of Colorado