Technical Support Engineer I — MV DB & AI
Rocket Software
Rocket Software is hiring a Technical Support Engineer I in Washington, DC. This hybrid role involves supporting global customers on deployment and troubleshooting of MultiValue database products, alongside QA and development tasks. Candidates should understand Windows, Linux, AIX, and have basic skills in C and Python, coupled with an interest in AI technologies. The role offers a collaborative environment with a focus on problem-solving and customer success, as well as opportunities for learning and growth. #J-18808-Ljbffr Rocket Software
$46k - $62.1k
...software, specifically MultiValue (MV) database products (UniVerse,... ...). Type of Role: Hybrid technical support + QA + light development —... ...identify bugs alongside senior engineers. Write technical... ...base articles. Help integrate AI tools into support workflows....SuggestedRemote workWorldwideShift workNight shift- ...Desk Analyst (Tier 1) Lead to support the delivery, enhancement,... ...alongside government partners, engineers, and other industry teammates... ...data, analytics, and emerging AI technologies. Ideal... ...Serve as the first line of technical support for users, performing...Suggested
$22 - $32 per hour
# Support Engineer - Support Engineer IIApply**Job#: 3039597****Job Description:**Support Engineer... ....Key Responsibilities* Provide technical support for various systems and platforms... ...for this job, you agree to receive calls, AI-generated calls, text messages, or emails...SuggestedHourly payContract workFlexible hours- Description SAIC is seeking qualified applicants to support cutting‑edge data, analytics, and AI platform. Roles include managing customer relationships... ..., service portfolio and catalog management, software engineering & development, data/AI engineering, IT systems...SuggestedContract workFor contractorsSummer workRemote work
- ...We're looking for a Staff IT Engineer to take ownership of our enterprise... ...running smoothly while supporting our DevOps and cybersecurity... ...GitHub Enterprise, Atlassian, AI tooling, and others) Own user... ...record of owning complex technical initiatives end-to-end Deep...Suggested
$85k - $96k
...Chance US LLP is seeking a full-time IT Support Analyst to join our team in our Washington... ..., streamlining operations, and embedding AI-driven efficiencies. The ideal candidate... ...iManage), and other legal software. Deliver technical support for Windows 11, Azure Virtual...Full timeWork at officeLocal areaRemote work$21.97 - $23.88 per hour
...Specialist to join our Service Desk team supporting Platform Operations and Managed Application... ...client. This role provides Tier 1 technical support, user account administration, troubleshooting... ...service quality, including leveraging AI. Required Qualifications (Aligned to Help...Hourly payContract workWork at officeRemote work- ...requests escalated from Tier I and Tier II support teams. Investigate application and data‑... ...with the ability to break down complex technical and process‑related issues to identify root... ...learning and supporting automation and AI‑assisted operational workflows as the environment...Full timeWork from homeFlexible hours2 days per week1 day per week
- ...Service Desk Analyst (Tier 1) to support the delivery, enhancement,... ...government partners, engineers, and other industry teammates... ...data, analytics, and emerging AI technologies. Ideal candidates... ...Responsibilities Serve as the first line of technical support for users, performing...
- ...Overview Empower AI is AI for government. Empower AI gives federal agency leaders the... ...reflects the company’s commitment to hiring and supporting active-duty and veteran employees.... ...a Deskside Support Technician to provide technical assistance to computer users. Answer questions...Contract workFor contractorsWork at officeRemote workFlexible hoursShift work
- ...4 Days Position Title Desktop Support Technician, Senior Clearance Public... ..., research, and resolve technical problems. Respond to telephone... ...support to the Mac/ Windows desktop engineer Jamf, Ivanti, Intune,... ...Demonstrated ability to leverage AI-powered tools (e.g., ChatGPT,...Work experience placement
- ...United States. Our flagship product, Ark, supports Supply Chain, Science and Technology,... ...Logistics, and Modernization teams with AI‑enabled Applications and best‑in‑class data... ...resource for the Arlington office. Provide technical support for hardware, software, and...Full timeWork at officeLocal areaRemote work
$70k - $90k
...this review work, integrating with EDGAR and other SEC systems to support the review of transactional and annual filings. In this role,... ...specific software products. DESIRED SKILLS/EXPERIENCE ~ AI Experience: Some exposure to AI technologies including GitHub Copilot...Full timeContract workWork at officeRemote workRelocationRelocation package- Via Logic LLC in Alexandria, Virginia, seeks an experienced SME Service Desk Analyst (Tier 1) Lead to oversee Tier 1 Service Desk operations. The role includes managing a team of analysts, ensuring compliance with SLAs, and enhancing service delivery processes. The ideal...
- ...experienced Desktop/Workstation Design Engineer to participate in... ...in which our employees feel supported, and we encourage professional... ...through the optimization of human, technical, and financial resources. We... ...use artificial intelligence (AI) tools to support parts of...Full timeWork at officeRemote workFlexible hours
$100k - $139k
# Technical Support SpecialistBooz Allen HamiltonFull TimemidAlexandria, Virginia, USPosted Yesterday##... ...with cybersecurity, network, and engineering partners to keep systems compliant and... ...your identity and prevent fraud.Candidate AI Usage PolicyAI is a part of our daily...Full timeContract workPart timeWork at officeLocal areaRemote work- ...advanced technology solutions and mission support to federal agencies across civilian,... ...We apply modern capabilities, including AI/ML, cloud, cybersecurity, and IT modernization... ...drive measurable mission outcomes. Title: Technical Support Analyst (Tier II) Location:...Full timeWork experience placementWork at officeFlexible hours
- Requisition # 1672 Job Title Onboarding Support Analyst (OpenFGA) Location Hybrid,... ...process and documentation Escalate technical issues to engineering team Education and Background High... ...We may use artificial intelligence (AI) tools to support parts of the hiring...
$85k - $96k
Clifford Chance US LLP is seeking a full-time IT Support Analyst to enhance user-facing technology support in Washington, D.C. This role involves supporting applications, technical troubleshooting, and a commitment to exceptional service in a dynamic environment. The ideal...Full time- ...you'll serve as the primary point of contact for users, provide technical support, and track service desk activities. Candidates should have a... ...capabilities used by various DoD organizations, providing exposure to cutting-edge technologies like AI. #J-18808-Ljbffr Leidos
$37.06k - $52.94k
...integrated with a powerful discovery platform to support the information needs and maximize the... ...hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation... .... Join us to help make an impact. The Technical Support Representative specializes in...Local areaRemote workWorldwideFlexible hours- ...experienced Senior Service Desk Analyst (Tier 1) in Alexandria, Virginia to support mission-critical data and analytics products for the Department of War. Responsibilities include providing technical support, troubleshooting user issues, and ensuring compliance with...
- Technical Requirements Analyst / Proxy Product Owner - Secret or higher... ...to a level of detail that supports efficient development, testing... ...and Execution: Partner with engineering, design, and cross-functional... ...solutions. Familiarity with AI/ML technologies and their...Temporary workLocal area
- # Database Support AnalystONEGLOBE LLCFull TimemidWashington, District of Columbia... ...Develop document, and maintain the technical and conceptual specifications in... ...that has delivered innovative software engineering, cloud, data, and AI/ML solutions to federal customers since...
$65k - $70k
Overview As a Principal Technical Support Specialist, you serve as a highly experienced individual... ...cases Partner closely with Tier 2, Engineering, and Product teams to drive resolution... ...fundamentals XML (form source reading) AI fluency/experience Salary and Benefits...Hourly payRemote workFlexible hours- Overview Empower AI is AI for government. Empower AI gives federal agency leaders the... ...reflects the company’s commitment to hiring and supporting active‑duty and veteran employees.... ...procedures to identify, research, and solve technical problems. Additionally, you will assist...For contractorsInterim roleInternshipRemote work
- ...Rooms, devices, and peripherals Provide pre-meeting setup and live support for executive and hybrid meetings Troubleshoot MTR hardware,... ...monitoring Microsoft Teams Rooms Pro Management Portal 24×7 telemetry, AI-based detection, automated updates, analytics Microsoft Intune /...Remote work
$25 - $35 per hour
...to discover, understand and communicate technical solutions and instructions with customers... ...answer helpdesk calls and email requests for support of PCs, laptops, MacBooks, iPads, iPhones... ..., Massachusetts Lie Detector and AI usage disclosures apply where applicable....Contract workTemporary workWork at officeRemote workShift work- Empower AI is looking for a Deskside Support Technician in Washington, DC to provide technical assistance and support to users. This role requires a Public Trust Clearance and knowledge of various operating systems. The ideal candidate will have experience with Windows...Remote job
- Executive Support Help Desk Technician III Advance how our customers... ...ensuring rapid resolution of technical issues and exceptional... ...Collaborate with Service Desk, Engineering, Cybersecurity, Network Operations... ...everything we do. Growth: AI-powered career tools that identify...Remote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Technical Support Engineer I — MV DB & AI. Be the first to apply!
- software technical support engineer Washington DC
- support engineer Washington DC
- senior support engineer Washington DC
- IT network engineer Washington DC
- cloud support engineer Washington DC
- IT software engineer Washington DC
- support escalation engineer Washington DC
- senior application support engineer Washington DC
- customer support engineer Washington DC
- line support engineer Washington DC


