Key Account Manager Cruise lines

The Key Account Manager Cruise lines is in charge of MH business performance and execution onboard a defined portfolio of strategic cruise line accounts across the Americas. He/She is a key contributor in building and leveraging relationships with the beverage community in the cruise industry (F&B Manager, Bar & Restaurant Managers, Entertainment and Guest Experience managers…) to develop and execute impactful programs for Moet Hennessy portfolio that deliver sustainable growth through consumer consumption and engagement. The Key Account Manager Cruise lines works closely with the regional Marketing team to deliver on trade and off trade programs and act as an ambassador of Moet Hennessy through product and service trainings. Office/Location: Miami Office and in field based on business needs. Travel: Willing to travel approximately 30% of the time, primarily on cruise ships. Trade Management (focus ON Trade) Build meaningful business relationship with the trade (cruise lines) Be accountable for the listing, visibility, brand presentation, staff knowledge and program execution of MH portfolio onboard cruise lines. Monitor and analyze sales performance and depletions, propose and implement actions to improve performance. Build incentive programs to drive consumption. Monitor competition at the point of sale. Act as the front interface of Moet Hennessy for any matter Report to the TR team on customer visits and provide marketing team with insights. Trainings and Ambassadorship Define, organize, and conduct trainings for cruise staff (on and off trade) Conduct and animate brand programs such as private sales, dinners, tastings, brand experience and contribute to the direct engagement with consumers. Education Bachelor’s degree required; MBA or Marketing degree preferred Professional Experience Minimum of 5 years of progressive account management experience, with a strong preference for experience in on‑trade, cruise lines and/or national accounts. Background with wines & spirits is a must, with on trade experience preferred. Proven track record in growing existing business and developing new business opportunities. Strong business acumen skills coupled with excellent negotiation skills. Budget management principles. Proficiency in Microsoft Excel and PowerPoint. Practical/Technical Knowledge Strong drive for results. Outstanding interpersonal skills, with the ability to quickly establish and cultivate privileged relationships. Excellent written and verbal communication skills. Strong analytical skills, with the ability to analyze data and make data‑driven recommendations. Excellent organization and project management skills, with the ability to manage multiple projects simultaneously. A “can do attitude” with the capacity to take initiatives, be creative and innovative, and proactively identify and implement solutions. Multi‑Cultural experience. Sensibility to luxury and attention to detail. Energetic and engaged team player. Health and Wellness: medical, dental, vision, mental health support resources, fertility and family building programs. Financial Benefits: competitive salary, retirement savings plan (e.g., 401(k) with company match), financial coaching, legal resources, commuter benefits, pet, renter, home and auto group rates, life insurance and disability coverage. Work‑Life Balance: hybrid work schedule, generous paid time off (PTO) policy, including vacation, sick leave, personal and wellness days and paid parental leave. Professional Development: opportunities for training and continuing education, tuition reimbursement. Employee Perks: Plum Benefits and Perkspot. External applicants must be currently authorized to work in the United States on a full-time basis. Moët Hennessy USA, Inc. is an equal opportunity/affirmative action employer. Moët Hennessy USA, Inc. considers candidates without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law. #J-18808-Ljbffr Moët Hennessy