Medical Receptionist

Job Description Job Description Grewal Orthopedic & Spine Care is seeking a highly professional, detail-oriented Front Desk Receptionist with experience in insurance verification and prior authorizations . This is a key role within our orthopedic and spine practice, ensuring patients receive timely care while supporting a smooth, efficient revenue cycle. We are looking for someone who is organized, dependable, and confident managing both patient-facing responsibilities and insurance-related workflows. Key Responsibilities • Greet patients and provide a polished, welcoming front desk experience • Manage high-volume phone calls, scheduling, and appointment coordination • Verify patient insurance eligibility, benefits, referrals, and coverage details • Obtain and track prior authorizations for orthopedic and spine visits, imaging, injections, and braces • Communicate with insurance companies, patients, and clinical staff to resolve authorization issues • Collect co-pays, update demographics, and maintain accurate patient records • Document insurance and authorization status clearly in the EMR system • Support front desk operations including scanning, faxing, correspondence, and patient flow Ideal Candidate • Experience in a medical office, preferably orthopedic, spine, pain management, or surgical practice • Strong knowledge of insurance verification, referrals, and prior authorization processes • Familiarity with EMR/practice management systems • Excellent communication and follow-up skills • Highly organized, accurate, and able to multitask in a fast-paced environment • Professional, patient-focused, and committed to service excellence About Us: Grewal Orthopedic and Spine Care has been serving the East Meadow community for over a decade, providing top-notch orthopedic care with a patient-centered approach. Our patients love us for our commitment to their health and well-being, while our employees appreciate a supportive environment that fosters professional growth and teamwork.