Business Office Assistant

Business Office Assistant – Odessa, FL Join Nokomis Dental Care – New Dental Assistant grads welcome to apply! Full-Time Business Office Assistant Career Opportunity! Apply Today & Make Patients Smile Every Day! Expected Full-Time Work Schedule/Hours: Monday, 8:30am-5:00pm Tuesday, 10:00am-7:00pm Wednesday & Thursday, 7:30am-5:00pm Friday, 8:30am-4:00pm Role Offers No Nights or Weekends – Enjoy a healthy work-life balance Full Benefits Package – Including health insurance, retirement plans & PTO Quarterly Bonus Potential – Rewarding hard work & dedication Dental Assistant Academy Training & CE classes included – We invest in your growth! Nokomis Dental Care, a Heartland Dental Supported Practice and a growing patient-focused doctor office, is looking for a Full-Time Business Office Assistant to join our team. Supporting our front office as a Business Office Assistant , you’ll be surrounded by camaraderie and partnership – where patients come first, and continuous learning is encouraged! Hard‑working and motivated, the successful candidate will bring a passion for helping our team provide the best patient care to the communities they serve. About Nokomis Dental Care Nokomis Dental Care, like each Heartland Dental supported office, is unique to the community and serves the patients in that area. 8‑person team that thrives on collaboration, communication, and community Office Location: 1200 Tamiami Train North, Nokomis, Odessa, FL 34275 What You’ll Gain Career stability & growth – secure company with over 25 years of industry experience and unlimited opportunities for advancement Comprehensive benefits – health, dental & vision insurance, college savings & retirement savings plans, 6 paid holidays, and paid time off (PTO) Training & development – front‑loaded education and training to help you grow and reach your full potential from day one (Heartland Dental University & CE classes) Flexible pay access – daily pay to access your earnings when you need them Bonus potential – employee referral & quarterly bonus More About the Role Greet and welcome patients as they enter the office to create a great first impression Manage front office duties, including answering phones, checking office mail & email, communicating with patients and insurance companies Utilize Dentrix for patient scheduling and records Schedule and confirm appointments for multiple providers in the office File patient insurance claims and follow up on outstanding claims, verify benefits and explain coveragePost insurance and patient payments and process accounts receivables Review treatment plan fees and payment options with patients Partner with the providers and team to implement Heartland Dental systems to optimize office potential Required Education, Qualifications & Experience High School Diploma or GED New Dental Assistant graduates welcome to apply Willing to train Preferred Experience Dental front office work experience Insurance billing and accounts receivable experience Working knowledge of dental procedures and terminology Dentrix or other dental software experience Microsoft Office Suite experience Team & Culture Fit Collaborative team player who thrives in supportive, family‑like environments Dedicated, dependable with a positive attitude and service‑oriented mindset Business & Professional Skills Experience working in a fast‑paced, customer‑centric environment Strong communication, organization, and multitasking abilities Adaptable to changing workflows and team dynamics Detail‑oriented with a proactive approach to problem‑solving Excellent communication and organizational skills Compliance & Confidentiality Access to minimum PHI necessary for performing job‑related functions; regular HIPAA training required; must protect PHI and maintain data safeguards Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation; reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at times Availability to attend virtual training sessions (or in‑person) periodically throughout the year TB Test Requirements As part of our commitment to maintaining a safe and healthy environment, a tuberculosis (TB) test is required for all new hires in dental office positions; the test will be arranged during the pre‑employment process At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr