Business Operations Coordinator & Executive Assistant

Business Operations Coordinator & Executive Assistant

Location Designation: Hybrid - 3 days per week

At New York Life Direct, you'll be joining the nation's #1 direct-to-consumer provider of life insurance. The AARP Life Insurance Program from New York Life is endorsed by AARP and is the only life insurance program developed exclusively for AARP members. Your work will help more Americans achieve greater financial security and peace of mind.

Role Overview

As a Business Operations Coordinator & Executive Assistant, you will provide advanced administrative support to a leader and their team, ensuring the efficient coordination of daily business activities. You will manage administrative processes, organize meetings and travel, prepare documents and presentations, and support departmental operations while working within established procedures and under general supervision. In this role, you will work within the Marketing team at New York Life Direct to help drive operational excellence, maintain effective business processes, and support key departmental priorities. Your ability to anticipate needs, manage competing priorities, and handle confidential information with professionalism will contribute to the overall success of the organization.

What You'll Do

• Provide advanced administrative support, including calendar management, meeting coordination, travel arrangements, and expense reporting.
• Coordinate internal meetings, conference rooms, catering, and team events to support an effective work environment.
• Prepare, format, and edit correspondence, presentations, spreadsheets, and other business documents.
• Maintain department records, documentation, and distribution lists.
• Assist with tracking routine action items and meeting follow-ups to help ensure timely completion of assigned work.
• Support departmental budget administration by processing invoices, expense reports, and purchase requests.
• Coordinate office logistics, supplies, and other administrative activities as needed.
• Handle confidential information with professionalism, discretion, and sound judgment.
• Provide general administrative support for departmental initiatives and other projects as assigned.

What You'll Bring

You are a highly organized and dependable administrative professional who can effectively manage multiple priorities in a fast-paced environment. You communicate effectively with colleagues at all levels, demonstrate strong attention to detail, and provide high-quality support while following established processes and procedures. You are collaborative, adaptable, and committed to delivering exceptional service.

• 3–5 years of administrative or executive support experience.
• Advanced proficiency with Microsoft 365, including Outlook, Word, Excel, PowerPoint, and Teams.
• Strong organizational, communication, and interpersonal skills.
• Ability to manage multiple priorities while working within established procedures under general supervision.
• Experience preparing presentations, reports, spreadsheets, and other business documents.
• Ability to maintain confidentiality and exercise discretion when handling sensitive information.

• Experience supporting a department or business unit in a corporate environment.
• Experience coordinating meetings, events, travel, and office administration.
• Familiarity with Microsoft Copilot or other AI-enabled productivity tools.

Pay Transparency

Salary Range: $54,500-$77,500

Overtime eligible: Nonexempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.