Remote AI CX Services Engagement Director
Genesys
- Remote job
Genesys Senior Services Engagement Director in the United States (remote) leads enterprise-scale customer experience transformation by guiding adoption, expansion, and measurable value from the Genesys platform. You will translate vision into tangible business outcomes that improve loyalty, efficiency and digital engagement. You will operate at the intersection of sales, services, and customer success, shaping revenue growth and cross-functional collaboration to deliver AI-powered CX at scale. #J-18808-Ljbffr Genesys
- Genesys Cloud Services, Inc. is seeking a Senior Services Engagement Director to drive enterprise-scale customer experience transformation... ...large accounts adopt and expand AI-enabled CX, delivering measurable business outcomes. This remote US role offers visibility across...Remote job
- Genesys is seeking a Senior Services Engagement Director to drive enterprise-scale customer experience transformation... ...in the United States, including remote work. You will own services revenue... ...outcome-driven proposals, and guide AI-enabled transformations to improve...Remote job
- Genesys is seeking a Senior Services Engagement Director in the United States (Remote) to drive enterprise-scale customer experience transformation. You will own end-to-end Professional Services revenue, expand platform adoption, and deliver measurable business outcomes...Remote job
- Genesys is seeking a Senior Services Engagement Director in the United States (Remote) to own enterprise-scale customer experience transformations and drive measurable value from the Genesys platform. You will shape revenue growth, platform expansion, and long-term success...Remote job
$100k - $160k
...and sell a category-defining AI platform — while it’s still... ...six to low-seven figure range Engage directly with CX, IT, and operations leaders... ...like healthcare, financial services, and insurance Startup DNA:... ...between 0.04 and 0.06 percent Remote-first team operating on East...Remote workRelocation package- Genesys, a leader in AI-powered customer experience, seeks a Senior Services Engagement Director in the United States (Remote) to drive enterprise-scale CX transformation. Own services revenue, expand platform adoption, and guide executive stakeholders to measurable business...Remote job
- Genesys in United States is seeking a Senior Services Engagement Director to drive enterprise-scale customer experience transformation and revenue... ...role blends sales, services and customer success, shaping AI-enabled journeys that improve loyalty, efficiency and digital...Remote job
- Be the one building AI-powered experiences where they matter most.At Genesys... ...deliver more personalized service, improve operational efficiency and... ...environments every day.Senior Services Engagement Director, Mid-MarketUnited States (Remote)Role Overview:Own and accelerate...Remote workFull timeWork from homeWorldwideFlexible hours
$129.6k - $228k
...one building what's next - where AI, experience and impact come together... ...deliver more personalized service, improve operational efficiency and... ...environments every day. Senior Services Engagement Director, Mid-Market United States (Remote) Role Overview: Own and...Remote workWork from homeFlexible hours$129.6k - $228k
...Be the one building AI-powered experiences where they matter most.... ...organizations deliver more personalized service, improve operational efficiency... ...every day. Senior Services Engagement Director, Mid-Market United States (Remote) Role Overview: Own and...Remote workWork from homeWorldwideFlexible hours- RxVantage, Inc. is seeking a Client Experience Operations Manager who will own the operational backbone of our CX tech stack, including Salesforce Service Cloud and Zoom Contact Center. You will design scalable workflows, automate processes, and partner with cross‑functional...Remote job
- United States Digital Space LLC is hiring an Engagement Manager to own the SOW process for professional services across our platform and AI Agent product. You will scope engagements,... ..., and building repeatable processes. Remote work options available. #J-18808-Ljbffr United...Remote work
- Apexbit Solutions is seeking an AI Engagement Manager to act as the primary advisor for clients, ensuring AI implementations deliver strategic business value beyond technical success. You will own the client relationship from post-sale through full implementation and growth...Remote job
- Darktrace's CX Operations team seeks a Senior Customer Experience... ...dashboards across Professional Services, Customer Success, Analyst Services... ...for business insights. The remote role requires you to be based in... ...to deliver trusted insights using AI #J-18808-Ljbffr DarktraceRemote job
$150.1k - $227k
...DetailsAbout SalesforceSalesforce is the #1 AI CRM, where humans with agents... ..., Dallas, NYC, Boston. (Remote: Southern CA, South Florida)Financial Services (FINS) - Works with banking, insurance... ...and Account LeadershipROI-Driven Engagement: Determine when and how to engage...Remote workFull timeWork at officeFlexible hours3 days per week$123.1k - $273k
...SalesforceSalesforce is the #1 AI CRM, where humans with agents... ...best practices for sales and service process optimization, data quality... ...challenges.Increase customer engagement with products and services and... ...Virginia (Hybrid) OR Hawaii (Remote)Experienced business...Remote workFull timeWork at officeFlexible hours3 days per week$125.6k - $157k
...control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting... ...becomes an AI-native company, our CX organization leads that shift:... ...up to four weeks per year of fully remote work!ResponsibilitiesCustomer-facingLead...Remote workWork at officeWork from homeShift work- MCA Connect is seeking a Director, Enterprise CE Presales Architect to lead enterprise CRM/CX pursuits from qualification through sales-to-delivery handoff. You will shape client vision, solution narratives, scope, estimates, and delivery approach for strategic D365 CE...Remote job
- ...based women's health company, seeks a Customer Experience Associate Manager to own CX operations, manage an external partner, and scale high-quality, on-brand support. You will roll out AI-powered automation, maintain an SOP library, and build reporting to inform...
- ...Beach, CA, is seeking a Supervisor, Client Services to drive operational excellence in its... ...You will optimize workflows, manage daily CX operations, and ensure service levels supported... ...to develop dashboards, analytics, and AI-enabled #J-18808-Ljbffr TravisMathew, LLC
- ...throughout every stage of their engagement. From onboarding and... ...while maintaining high-quality service and meeting deadlines. Fluent... ...Competitive salary. Flexible remote work, allowing you to work from... ...works: We use an AI-powered matching process to ensure...Remote workFull timeWork from homeFlexible hours
- ...control spend effortlessly. Brex’s AI‑native automation and world‑class service eliminate manual expense and accounting... ...becomes an AI‑native company, our CX organization leads that shift:... ...up to four weeks per year of fully remote work! Responsibilities Customer‑facing...Remote workWork at officeWork from homeShift work
- Parafin is seeking a Head of Customer Experience to own and scale the entire CX function. This full-time exempt leadership role is based onsite in San Francisco and reports to the executive team. You will define the vision for supporting millions of small businesses across...Remote jobFull time
$133k - $149k
Observe.AI is the AI Agents platform for customer... ...more efficient customer service at scale. The platform... ...execute work across the full CX lifecycle—from handling... .... Why Join Us As an Engagement Manager for AI Agent... ...Stipend : Support for remote and hybrid work connectivity...Remote workFull timeWork at officeLocal areaFlexible hours$112k - $141k
...contractual requirements and the services and deliveries to be provided... ...supply and cooling of data centers, Cx ing, Fit-Out, Security,... ...equipment. Perform work from a remote location with stable internet connection... ...with our connected platform of AI-ready data centers to create...Remote workFull timeContract workTemporary workLocal areaFlexible hours- ...marketplace company in Los Angeles seeks a Director of Customer Experience to lead support operations and implement an AI-first approach. The role involves scaling a CX team, designing automated workflows, and ensuring high service quality. Ideal candidates have 3-8 years...
- LifeMD is seeking a strategic, data-driven Director of Customer Experience to lead our remote CX organization. You will translate executive vision into operational... ...driving performance across voice, chat, email, and AI-enabled channels. You will build and mentor a high-...Remote job
- Role Description Great AI conversations don't happen by accident, they're designed, measured... ..., UX Writing, Linguistics, or related CX operations. ~Deep understanding of... ...Model (LLM) best practices. Benefits ~Remote-first workplace (since 2016!) ~Competitive...Remote workFull timeWork at officeWork from home
$140k - $175k
A digital financial services company in New York is seeking a Director to lead Customer Experience Operations. This role... ...Responsibilities include leading AI-enabled servicing, ensuring compliance... .... This position offers a remote-first option with an annual pay range...Remote job$175.5k - $292.5k
...landscape of banking and financial services. With advanced technologies like agentic AI, we help adopt a proactive, data-... ...leading large, complex client engagements. The ideal candidate brings deep... ...The starting pay range for this remote role is $175,500 – 292,500. This...Remote workTemporary workFlexible hours
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