Field Service Technician

Field Service Technician

Lytx is hiring Field Service Technicians as field-based trial support positions across key U.S. markets. This is a hands-on, on-the-ground role for someone who takes pride in doing installs right the first time. You will be the Lytx-badged professional who shows up to every trial install site, performs the installation, makes sure the hardware is right, and doesn't leave until every vehicle is activated and recording.

What You'll Do

Maintain and stock your trial hardware kit; manage hardware rotation to keep inventory current

Source replacement parts locally when needed for standard components to prevent day-of delays

Conduct pre-site vehicle assessments for complex trials before install day

Perform hardware installations on standard commercial vehicles hardwired, diagnostic, and basic AUX Hub configurations

Perform basic field diagnostics: verify device connectivity, confirm recording, identify and resolve common activation issues using DMM and device diagnostic tools

Inspect and verify every vehicle before accepting it no vehicle leaves without confirmed recording

Communicate install progress and completion to the customer's fleet manager professionally

Answer basic product questions on-site; escalate deeper product, settings, or feature inquiries to the AE or SE

Track hardware inventory; flag supply issues to IPM before they become day-of problems

Escalate expanded deployment scope to CPM, product questions to AE/SE, and advanced technical installs to FSE

Other duties as assigned

What We're Looking For

Required

24 years of hands-on hardware installation experience vehicle telematics preferred, vehicle audio/visual installations, 12V, alarm/security, HVAC, or similar

Mechanically competent: understands device mounting, cable routing, and power connections in commercial vehicles

Basic 12/24v electrical understanding; able to take voltage, current, and continuity measurements with a digital multimeter (DMM)

Comfortable working in fleet yards, trucking facilities, and industrial locations including outdoor work in varying weather conditions

Detail-oriented: install quality and documentation are non-negotiable

Professional customer-facing presence; represents Lytx credibly with fleet managers and operations staff

Valid driver's license; willing to travel locally/regionally frequently, nationally periodically, and internationally occasionally. Travel expected 80%+

Willing to work weekends and overtime as needed; overnight travel required periodically for out-of-market deployments

Preferred

Ideally Lytx, Samsara, Motive, Geotab, or other fleet telematics hardware installation experience

Familiarity with fleet telematics installation best practices for both light and heavy duty vehicles

MECP (Mobile Electronics Certification Program), ASE, or OEM manufacturer certification highly desired

Experience with Class 78 or specialty commercial vehicle configurations

Basic device activation, firmware, or connectivity verification experience

Experience coordinating or supervising a small install crew

Benefits

Medical, dental and vision insurance

Health Savings Account

Flexible Spending Accounts

Telehealth

401(k) and 401(k) match

Life and AD&D insurance

Short-Term and Long-Term Disability

FTO or PTO

Employee Well-Being program

11 paid holidays plus 1 inclusive holiday per year

Volunteer Time Off

Employee Referral program

Education Reimbursement Program

Employee Recognition and Appreciation program

Additional perk and voluntary benefit programs

Hourly rate is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. This position is also eligible for an incentive compensation plan. The expected hiring hourly rate for this position is:

$33.42 - $42.55

If you're looking for meaningful work, a team that challenges and supports you, and the chance to grow your career while making a real impact, we'd love to meet you.

Together, we're helping make roadways safer and saving lives!

Lytx, Inc. is proud to be an equal opportunity employer. We're committed to building a diverse and inclusive workforce and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. We are committed to providing reasonable accommodation for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email View email address on click.appcast.io . Lytx conducts background checks on applicants who receive a conditional offer of employment in accordance with applicable local, state, federal and regional laws. Qualified applicants with arrest or conviction records will be considered. Background check results may potentially result in the withdrawal of a conditional offer of employment and will be made in accordance with all applicable local, state, federal and regional laws.