Key Account Manager - Reckitt

We are Reckitt

Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege.

Team

Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast-paced environment where cross-functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales professionals across the world, spanning areas such as Field Sales, Key Accounts, Trade Marketing, and Category Development.

About the role

As a Key Account Manager, you will be responsible for developing and executing customer growth strategies while building and maintaining strong relationships with assigned key accounts. You will collaborate with internal and external stakeholders to drive sales performance, identify growth opportunities, and deliver mutually beneficial business solutions that support Reckitt's commercial objectives.

Your responsibilities

• Manage and grow relationships with key customers.
• Deliver sales, profit, and market share objectives.
• Build strategic customer partnerships and lead negotiations.
• Develop and execute joint business plans.Leverage insights and data to deliver impactful recommendations.
• Collaborate cross-functionally with Marketing, Supply, Finance, and Category teams.
• Manage forecasting, trade investment, and account profitability.Drive sustainable growth through strong commercial execution.

The experience we're looking for

Bachelor's Degree required.

Minimum 3 years of sales, account management, customer development, or related commercial experience.

Demonstrated ability to manage customer relationships and drive business growth.

Strong analytical skills with the ability to interpret data and generate actionable insights.

Excellent negotiation, communication, presentation, and relationship management skills.

Experience developing business plans and managing account performance metrics.

P&L management experience is a plus.

Proficiency with Microsoft Office Suite.

Experience with e-commerce or omnichannel customers is a plus.

Ability to travel as required.

The skills for success

Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence.

What we offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy.

US salary ranges

USD $143,000.00 - $215,000.00

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.