A/P + A/R Clerk

A/P + A/R Clerk | 14242150
Duration: 12+ Months contract with possibility of extension or FTE
Location: Golden Bear Plaza 11760 US Highway 1 Suite W600 Palm Beach Gardens 33408 FL
Work hours: 1st shift.8:00am to 5:00pm
Pay Rate: 20/hr

Job Description:

The Otis Americas Finance team is seeking a customer-oriented and results-driven individual to join the team!

This position will be responsible for maintaining on-time Accounts Payable status for OTIS North America suppliers. Responsibilities include obtaining monthly supplier statements, reconciling to OTIS Accounts Payable, and resolving misalignments with verbal and written communications with internal OTIS and external suppliers.


Roles and Responsibilities:
• Establish and maintain relationships with internal OTIS and external suppliers.
• Identify and resolve outstanding invoices to achieve on-time payment and prevent operation disruptions, shutoffs, or credit holds.
• Acknowledge gaps, research root cause, work short term resolution, recommend long term resolution.
• Action requests from internal OTIS via Outlook, workflows, and SharePoint Financial tickets
• Follow through on open issues to ensure timely and accurate resolution.
• Use established escalation paths as needed.
• Verify data provided is accurate and correctly input.
• Respond daily to emails and TEAMS chats.
• Provide advice and assistance to internal OTIS and external suppliers.
• Be trusted back-up for team members.
• Be effective liaison between cross-functional teams.
• Follow standard work including documentation protocol and OTIS policies.
• Utilize multiple data sources and tools.
• Share lessons learned with team, team leads, supervisors to maintain consistency across OTIS process.

Candidate Requirement:
• Demonstrated customer service skills.
• Analytical and problem-solving skills.
• Adaptability in a fast-paced, changing, and demanding environment.
• Presentation skills, written and verbal communication skills
• Develop expectations and relationships with internal OTIS and external suppliers.
• Demonstrated professionalism.
• Time management skills and ability to work independently as well as a team environment.
• Ability to exercise good judgement within defined procedures and policies and determine appropriate course of action.
• Proficiency in Microsoft Suite (Word, Outlook, Excel).