Account Coordinator

Account Coordinator

Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Account Coordinator to join our team and drive our relationships with hyperscale clients to new heights.

Salute is seeking an experienced and analytical Account Coordinator to serve as a dedicated finance resource for one of our new client accounts. This elevated role combines the operational rigor of account coordination with the strategic financial acumen typically associated with a Finance Manager position. The ideal candidate will thrive in a high-visibility, client-facing environment and be responsible for end-to-end financial management of a large-scale, performance-based data center facilities management contract — including billing, budgeting, forecasting, vendor cost management, audit readiness, and KPI-linked financial reporting.

Salary: $65k-$80k/yr

Hours: 8am - 5pm Monday - Friday

Please note: This is a remote position and will require occasional travel

Salute Benefits That Put You First. We know life doesn't stop when work begins, that's why we offer perks designed to support your well-being, your family, and your future:

• Time to Recharge: Enjoy 8 company-paid holidays, 2 floating holidays, and PTO so you can rest, celebrate, and take care of what matters most.
• Comprehensive Benefits Package: Including Medical, Dental, and Vision that you can enroll in starting on Day 1. Coverage begins the first of the month following 30-days of employment.
• Peace of Mind: The Employee Assistance Program is available to all employees, even if you do not participate in the benefits package.
• Your financial future matters: Enjoy our employer-supported 401(K) with immediate 100% vesting, plus a 3% employer match and a 50% match on the next 2%.
• Wellness Support: Access to HSA, mental health resources, and gym discounts—because your health matters.
• Extra Protection & Perks: Through discounted group programs, such as legal services, home & auto insurance, pet insurance, and ID theft protection for life's unexpected moments.

Key Responsibilities

• Prepare comprehensive financial reporting packages and supporting documentation for internal and client meetings (Global Account Reviews, Quarterly Business Reviews, Monthly Business Reviews).
• Lead variance analysis, identifying key drivers of revenue, cost, and margin changes at the account level.
• Maintain and update internal forecasting and budgeting trackers; prepare account-level forecasts for leadership review.
• Support month-end close deliverables, including accrual preparation, deferred revenue recognition, AP accruals, reclassification journal entries, and project-level reconciliations.
• Track account profitability, burn rates, and provide forward-looking financial commentary.
• Generate and issue client invoices with full supporting documentation, ensuring accuracy and timely processing.
• Prebill clients in accordance with contractual terms; track and reconcile make-up invoicing for third-party vendor variances.
• Review and reconcile employee timecards for a 45+ headcount operation to ensure accurate project coding.
• Review and approve expense reports for coding accuracy and policy compliance. Monitor billing deadlines; resolve discrepancies across Salesforce, Intacct, and client billing systems.
• Manage Designated Entity billing structures, including separate invoice streams per client-directed entities.
• Track and collect outstanding accounts receivable, following up to ensure prompt payments.
• Support annual budget development with line-item detail in alignment with contractual requirements.
• Maintain account-level financial models and rolling forecasts.
• Track budget variances against contractual caps and thresholds (e.g., budget challenge provisions, overrun caps).
• Track vendor invoices across OEM vendors, soft-service contractors, utilities, and water treatment; ensure proper coding to correct projects.
• Validate markup calculations (e.g., differentiated rates for critical OEM vs. soft-service passthroughs).
• Coordinate with Vendor Management on vendor onboarding, PO creation, and AP processing.
• Maintain organized documentation for contracts, change orders, and purchase orders.
• Track vendor rebate obligations and ensure proper reconciliation and reporting to the client.
• Track contract changes, expansions, and extensions; ensure accurate documentation and record updates.
• Manage annual Consumer Price Index (CPI) increases and inflation-related adjustments per contractual terms.
• Support audit readiness by maintaining complete documentation for passthrough cost validation, W2/wage verification, and invoice backup.
• Track unfilled position costs and overtime at the contractually required 1.5x rate.
• Participate in monthly Operational Governance Team meetings; prepare financial materials for governance reviews.
• Communicate financial results and insights to internal and external stakeholders.
• Partner with Operations, Service Delivery, and Business Development leads to ensure financial alignment.
• Build and maintain strong relationships with client finance teams and internal cross functional partners.
• Participate in weekly operational syncs with account and project teams to align delivery, staffing, and financial updates.
• Support data integrity initiatives across Salesforce, Intacct, and Smartsheet.
• Drive process improvement and automation initiatives to enhance reporting efficiency and accuracy.

Qualifications & Skills Required:

• Bachelor's degree in Finance, Accounting, or related field.
• 3–5+ years of progressive experience in account coordination, financial analysis, or a client-facing finance role, preferably in engineering services, data center operations, or facilities management.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Proficiency in Microsoft Office Suite (advanced Excel required) and financial systems (e.g., Sage Intacct, NetSuite, Salesforce).
• Demonstrated experience with billing, revenue recognition, cost tracking, and month end close processes.
• Strong written and verbal communication skills with the ability to present financial information to both technical and non-technical stakeholders.
• Ability to manage multiple priorities and thrive in a fast-paced, collaborative environment.

Preferred:

• Experience with Time & Materials (T&M) and passthrough billing models.
• Familiarity with data center or critical infrastructure operations.
• Experience supporting performance-based contracts with KPI-linked financial deliverables.
• Knowledge of safety, environmental, and compliance standards (EHS, OSHA, NFPA).
• Experience with enterprise resource planning (ERP) systems and process automation tools (Power Query, Smartsheet, Power BI).

If you are a motivated and results-driven individual with a passion for data center services and a knack for building strong client relationships, we want to hear from you. Join us in revolutionizing the data center industry and apply today!

Salute is an equal opportunity employer committed to celebrating diversity, creating an inclusive environment for all employees, and providing equal employment opportunities to all applicants; if you require a reasonable accommodation to participate in the job application or interview process, perform essential job functions, or receive other benefits and privileges of employment, please contact our Human Resources department.