Pandora Divisional Sales Manager- Northern & East Ontario

About the Team At Pandora our Divisional Sales Manager (DSM) is responsible for driving revenue and sales performance of a region across all physical channels of distribution, including wholesale concept stores, multi‑brand accounts, shop‑in‑shop locations, and owned and operated (O&O) concept stores. The DSM manages relationships with wholesale partners, directly oversees Store Managers of O&O concept stores, and is accountable for achieving sell‑in and sell‑out budgets in every door. They build and develop a high‑performing team through recruitment, retention, training, and development of individuals. Divisional Sales Managers shine by: Deliver sales performance against forecast and targets by executing business plans and sales strategies throughout the region. Identify trends, wins, and opportunities to develop business plans that drive revenue growth and profitability. Partner with the Divisional Sales Director to set sales and KPI goals for owned channels. Set KPI goals, budgets, objectives, and marketing plans for each multi‑brand and franchise store and communicate with owners. Review store financial reports, analyze Key Performance Indicators for trends, and coach as appropriate. Coach and support Store Managers, account owners, and franchise owners on talent management, inventory management, brand standards, and operational standards. Ensure compliance in key operating issues (audits, loss prevention, policy, procedures); train Store Managers to improve productivity and reduce shrink. Prepare and conduct performance appraisals and evaluations for O&O Store Managers; recognize performance gaps and coach to take appropriate action. Proactively recruit, develop, and retain Store Managers and store leadership as needed. Lead the rollout of company initiatives and product launches, monitoring progress and providing ongoing coaching. Determine the optimum use of payroll and resources to maximize store contribution and financial results for O&O stores. Analyze and optimize sell‑in and sell‑out performance of multi‑brand and franchise stores. Monitor and help manage inventory levels at each wholesale/franchise account to optimize sell‑in and sell‑out. Prospect for new multi‑brand opportunities for continuous growth in the region. Optimize the multi‑brand network by evaluating dealers and collaborating to close, upgrade, and open accounts. Monitor and respond to customer experience surveys for owned and franchise stores. Travel to all points of distribution within the region to build relationships and gain a firsthand understanding of the business. Develop and foster relationships with wholesale retailers and key accounts within the region. Build key cross‑functional relationships, communicating relevant business information and gaining support for on‑going field needs. Control expenses within the region to meet budget guidelines. Maintain accurate reporting on the performance of the region—forecast and report on sales performance on a regular cadence. Define and role‑model target behaviors for the sales organization in collaboration with leadership. Craft your career with us if you have: Bachelor's degree in Business, Marketing, similar field, or equivalent working experience. 8+ years of multi‑store leadership experience. Retail and wholesale experience. Geographically located in the division or willing to relocate to the division. Value‑based leadership skills with a proven ability and passion to coach and develop talent. Entrepreneurial and strategic thinker with planning and execution capabilities to grow the business. Self‑motivated and driven toward achievement of goals. Proven track record of increasing sales and store profitability. Ability to build relationships, manage key stakeholder relationships, and influence others internally and externally. Strong interpersonal skills, with the ability to communicate effectively with individuals at all levels. Solution‑oriented and demonstrated ability to overcome challenges. Strong understanding of inventory management to maximize business potential. Comfortable with ambiguity and working “in the grey.” Strong business acumen and analytical capabilities. Experience with key performance indicators and metrics, understanding the behaviours that drive performance. Ability to adapt to changing priorities and lead change‑management initiatives. Thrives in a fast‑paced, complex organization. Strong negotiation skills. Travel Up to 80% based upon geography. Our Benefits We Dare! We offer a robust compensation package including base and bonus, a 401(k) plan to help you secure your financial future. We Care! Pandora offers extensive benefits: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gift cards, recognition program, and product discounts. We Dream! Pandora fosters growth and crafts opportunities to support the business needs with learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more. We Deliver! PTO Package including: Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays. Salary TBT #J-18808-Ljbffr Pandora