Head of Transformation - Product Management

Job Description

Position Summary

Lead the Transformation Team's track for a large-scale digital workplace and AI transformation. This role owns the design, staffing, sequencing, delivery, and business outcomes of small, time-bound, cross-functional teams that redesign how individual business functions work using collaboration technology, AI, and automation on top of approved platform capabilities. During the initial launch phase, this role also acts as the single delivery leader across the broader program.

What You’ll Do

• Define and run the team operating model

• Recruit, lead, and develop Transformation Team Leads

• Own team intake and sequencing within platform readiness windows

• Co-own the integrated master sequence with the Head of Platform

• Define business outcomes and success metrics for each team with the relevant business sponsor

• Drive workflow redesign, process simplification, AI-enabled tooling, and adoption across business functions

• Enforce architectural compliance by ensuring teams build only on approved platform capabilities

• Escalate missing capabilities rather than allowing workarounds or shadow solutions

• Manage engineering demand from a shared engineering organization and resolve allocation issues within agreed governance

• Escalate cross-track resource conflicts to executive program leadership

• Partner with Enablement and Change on embedded change leadership

• Partner with Security and Data Governance on required approvals for AI-enabled solutions

• Own team lifecycle through formal sustainment handoff

• Represent the program to senior business leaders

• Deliver consolidated delivery reporting across teams

Decision Rights

Owns:

• Team design, staffing, and sequencing within platform readiness windows

• Team-level priorities

• Intake acceptance and go or no-go decisions for business function engagement

• Team success criteria, jointly with the business sponsor

Coordinates, but does not unilaterally decide:

• Engineer allocation from the shared pool

• Master sequencing with Platform

• Shared partner capacity

Does not own:

• Generic migration work or platform standards

• Enterprise change management standards

• Security, Data Governance, or legal approvals

• Final enterprise operating model or overall strategy

Speaks for the Transformation Team's program on scope, delivery, and sequencing. Empowered to set team priorities and to accept or hold business function intake. Cross-track resource and sequencing conflicts escalate to executive program leadership.

Success Measures in the First 12 Months

• Early teams deliver measurable workflow and productivity improvements on schedule

• A repeatable team playbook and intake model is established

• Sustainment handoffs are documented, complete, and free of orphaned tooling

• Additional business functions actively request team support

Role Evolution

As the program scales, this role can evolve into a broader program leadership position with responsibility across both transformation tracks, while a dedicated Head of Transformation Teams is appointed to manage team leads day to day.

Your Skills & Abilities (Required Qualifications)

• 12 to 15+ years in enterprise transformation, product leadership, or IT delivery, including large-scale change programs

• Proven success leading cross-functional teams and managing product managers

• Experience delivering enterprise SaaS, collaboration, automation, or AI transformations at scale

• Strong executive presence with senior business leaders and external partners

• Working knowledge of modern productivity platforms, AI workflow design, and change management

• Ability to operate effectively in a matrixed organization and make sound tradeoff decisions around constrained resources

What Will Give You a Competitive Edge (Preferred Qualifications)

• Experience defining and tracking value realization metrics, including adoption, productivity, control/compliance, and sustainment outcomes, for enterprise workflow transformation initiatives.

• Demonstrated ability to translate ambiguous business needs into scalable, platform-aligned solutions that maximize reuse and avoid one-off tooling or shadow processes.

• Experience establishing durable sustainment models, including operating procedures, documentation, ownership transitions, and post-launch governance for artificial intelligence (AI), automation, and collaboration solutions.

• Experience leading a multi-team transformation portfolio, including dependency management, sequencing, and executive governance across concurrent workstreams.

• Proven track record building and coaching product or transformation leaders in a matrixed, shared-services environment.

Compensation: The compensation information is a good faith estimate only. It is based on what a successful applicant might be paid in accordance with applicable state laws. The compensation may not be representative for positions located outside of the California Bay Area.

• The salary range for this role is $178,800 to $322,500. The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.

• Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.

#LI-RF1

GM does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need GM immigration sponsorship now or in the future. This includes direct company sponsorship, entry of GM as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).

This role is categorized as hybrid. This means the selected candidate is expected to report to a specific location at least 3 times a week {or other frequency dictated by their manager}.

This job may be eligible for relocation benefits.

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