Patient Access Specialist

Job PostingAt Island Health, people are at the center of everything we do. As a part of the team, you'll play a vital role in supporting our mission to care for those who care for others. You'll help create a positive and seamless experience for every team member — ensuring they feel valued, supported, and heard. We are always looking for people who have a passion for customer service, team collaboration and making an impact while working in a healthcare environment!This is a continuous recruitment posting to build a talent pool for current and future vacancies. Candidates will be contacted as positions become available and deemed a potential match for the role(s).Location: Anacortes, WA / OnsiteSchedule: OpenSalary Range: $22.73 – $33.77 per hourShift Differentials:Night Differential - $2.75Evening Differential - $2.25Weekend Differential - $1.50For Information on Employee Benefits and SEIU ContractWhat you will be doing:Obtains specific information from patients required to accurately complete all types of registrations including Inpatient, Outpatient, ER, Observation, Client and Recurring patient visits for Island Hospital services.Obtains necessary signatures on forms.Processes diagnostic orders into Meditech, including entering billing codes & obtaining signed ABN's when necessary.Verify insurance eligibility using electronic resources.Answers switchboard calls and department phones in a professional, welcoming manner, to determine nature of business and transfers calls to proper destination or assisting callers.Greets all patients, visitors & co-workers courteously, providing general information & direction assistance as needed.Exhibits Island Hospital's Promise at all times while on duty or while representing the hospital both in/outside of the facility.Assists with a variety of clerical duties which may include but is not limited to: Mail Processing (inbound w/cash batch & outbound mail) assists with ordering supplies for department, receives over the counter payments (cash, check or credit cards), accurately maintains and balances the cash drawer.Provides clerical support for other hospital departments including, but not limited to, assisting with miscellaneous registration processes, ambulance account processing, reference lab processing, claims processing, sorting, scanning, and filing.May require data entry of charges or calling patients or other facilities to obtain necessary account information.All other duties as assigned.What you will bring to the role:HS Diploma or GED Preferred.Minimum six months' experience as an office receptionist; and/or medical skill experience required. Experience with CPT, ICD9 coding and medical terminology preferred.Ability to maintain confidentiality and protect sensitive data at all times.Ability to work collaboratively and support efforts of team members.Ability to identify and follow verbal and/or written instructionsStrong organizational skills.Ability to prioritize tasks.Experience in a healthcare setting is preferred.Make a Difference with UsAt Island Health, every role contributes to our mission of compassionate, high-quality care. Join us and help create a workplace where every team member feels valued and supported.Why You'll Love Working HereWe believe in taking care of our people so they can take care of others. When you join Island Health, you'll enjoy a culture that values integrity, compassion, teamwork, and growth — plus a robust benefits package that includes:Comprehensive Medical, Dental, and Vision InsuranceGenerous Paid Time Off and Extended Illness BenefitsLife Insurance and Long-Term Disability CoverageVested Retirement Contributions and Flexible Spending AccountsTuition Reimbursement and Student Loan Repayment ProgramsEmployee Recognition Events and a supportive, community-focused teamReady to Apply?Apply today and take the next step in your career with Island Health.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.