Operations Manager

Davis Seasonal is a veteran-owned commercial landscape and snow management company serving hundreds of commercial properties throughout Wisconsin. We deliver dependable service through disciplined operations, strong communication, and a commitment to doing the right thing. We're growing and looking for an experienced operations leader who enjoys solving problems, leading people, and thriving in a fast-paced environment. Position Summary The Operations Manager plays a critical leadership role in overseeing daily landscape and snow operations, working alongside and in support of our Director of Operations. This position is responsible for leading field supervisors and crews, coordinating resources, solving operational challenges, maintaining exceptional customer service, and ensuring work is completed safely, efficiently, and profitably. No two days are the same. This role requires someone who remains calm under pressure, makes sound decisions quickly, and enjoys leading from the front. Primary Responsibilities Operations Leadership Assist in managing daily commercial landscape and snow operations Coordinate labor, equipment, subcontractors, and materials Ensure crews leave each morning prepared and productive Monitor productivity and job profitability Resolve operational issues before they become customer problems Assist in scheduling crews and equipment Conduct regular property inspections Lead and coach foremen and crew leaders Hold employees accountable to company standards Assist with hiring and onboarding Conduct performance coaching Help built a positive, high-accountability culture Address employee concerns professionally Customer Service Communicate professionally through phone, email, and in person Snow Operations During winter, this role becomes a key member of our snow operations leadership team. Responsibilities include: Storm planning Route management Customer communication Quality inspections Availability during nights, weekends, and holidays during snow events is required. Safety Promote a safety-first culture Conduct safety meetings Ensure OSHA compliance Maintain fleet and equipment standards Qualifications Required 5+ years commercial landscape experience 3+ years management or supervisory experience Commercial snow management experience Experience leading multiple crews Valid driver's license Comfortable using technology, scheduling software, and Microsoft Office Preferred Landscape Industry Certified Snow & Ice Management Association (SIMA) certifications CDL Ideal Candidate The ideal candidate: Leads calmly during stressful situations Holds people accountable respectfully Is highly organized Doesn't wait to be told what to do Communicates professionally with executives and field crews alike Understands both customer service and operational efficiency Is willing to jump into the field when needed Physical Requirements Frequently walk commercial properties Lift up to 50 pounds Work outdoors in all weather conditions Sit, stand, bend, and climb throughout the day #J-18808-Ljbffr