Visitor Control Specialist

We’re looking for an experienced Visitor Control Specialist to join our SOC National Intelligence Division team. The Visitor Control Specialist (VCS) is responsible for visitor intake, identity verification, credentialing, and access authorization at government Visitor Control Centers. VCS personnel process guests, contractors, and affiliates entering secure facilities by issuing badges and credentials, conducting identity vetting, performing visitor screening, troubleshooting access issues, and maintaining accurate visitor records. Duties are performed in accordance with government directives, access control policies, and site‑specific procedures. Position requires an active TS/SCI clearance. A CI Polygraph is acceptable pending receipt of a Full‑Scope Polygraph, consistent with contract requirements and government approval. U.S. or naturalized citizenship is required. This position is contingent upon contract award. It is located at Kunia/Wahiawa, Hawaii. Responsibilities Perform visitor intake and credentialing, verifying identity and authorization, and issuing visitor, temporary, retention, and other access badges consistent with clearance and access requirements. Operate government credentialing and screening systems, including X‑ray machines, walk‑through and handheld metal detectors, LOVA, IAFIS, and badging terminals; conduct screening for prohibited items in accordance with site procedures. Issue CACs (DEERS/RAPIDS), Guest Decals, ISOPREP photos, fingerprint submissions, and other government‑required identity products, ensuring accurate documentation and secure handling. Troubleshoot visitor access issues by coordinating with Government Access Control Offices and other security personnel; resolve credentialing discrepancies and elevate concerns as required. Maintain visitor logs, statistics, screening documentation, and credentialing inventories; prepare and submit required reports in accordance with government and company standards. Support overall Visitor Control Center operations by maintaining situational awareness, assisting team members, complying with training/recertification requirements, and performing additional duties as assigned. Skills & Qualities Ability to verify identities and issue government‑controlled credentials, including visitor badges, CACs, DEERS/RAPIDS products, and access decals. Competence in operating X‑ray systems, walk‑through magnetometers, handheld metal detectors, and identity vetting tools (LOVA, IAFIS). Strong attention to detail for accurate issuance, tracking, and documentation of badges and visitor records. Professional communication and customer service skills to interact with visitors, contractors, employees, and government representatives. Ability to troubleshoot access problems collaboratively with government access offices. Ability to stand for extended periods, lift 25 lbs., and meet government vision/hearing and physical fitness requirements. Ability to follow detailed procedures and maintain compliance with security protocols. Qualifications High School Diploma or GED required. Active TS/SCI clearance with Polygraph; CI Poly acceptable with CCA approval pending Full‑Scope Polygraph, consistent with contract requirements. Must maintain eligibility. Experience in identity vetting, credentialing, access control, screening, or protective security in a government, military, or cleared environment. 3+ years combined construction trade experience; experience in at least two of the following listed trades: Carpentry, Electrical, Plumbing, HVAC, Sheet Metal, Welding, Drywall, Concrete/Masonry, Excavation. Government‑Approved Visitor Control Training, including screening, credentialing, and security modules; annual recertification required. Valid State‑Issued ID or Driver’s License; 18+ years of age. In compliance with this state’s pay transparency laws, the hourly pay range for this role is $22.46 - $33.00. This is not a guarantee of compensation or salary; final offer amount may vary based on factors including but not limited to experience and geographic location. We care about our employees, and it shows. Our staff receive a comprehensive benefits package that includes medical, Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, and other paid time off; voluntary benefits and discount programs to meet employees’ individual needs. Physical Requirements Visual acuity (e.g., to prepare and analyze data, transcribe documents, view a computer, read, inspect objects, operate machinery). Pushing or pulling. Balancing. Manual dexterity. Stooping. Grasping. Reaching. Feeling. Lifting motion or lifting objects > 25 pounds. Climbing. Walking. Repetitive motions of any part of the body. Hearing. Talking. Capacity to think, concentrate and focus over long periods of time. Kneeling, crouching or crawling. Ability to read/write complex documents in English. Capacity to reason and make sound decisions. Capacity to express thoughts orally. Ability to wear a mask, respirator, bullet‑proof vest, or other equipment. Ability to regularly perform all job functions at the company’s office or work site. Ability to withstand environmental conditions (e.g., extreme heat or cold, wind, sand, fumes, odors, gases, noise). Notices to Applicants For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Diversity, Inclusion & Equal Employment Opportunity Day & Zimmermann is committed to maintaining an inclusive workforce, where employees are hired, retained, compensated and promoted based on their contributions to our Company. Federal and state Equal Employment Opportunity laws prohibit employment discrimination based on race, color, religion, sex, sexual orientation, age, national origin, citizenship status, veteran status and disability status. Day & Zimmermann is committed to providing an equal opportunity work environment in full compliance with these laws. If you are an individual with a disability and you require an accommodation in the application process, please email View email address on click.appcast.io and specify which position you are interested in, including job title and location. #J-18808-Ljbffr