Service Manager/Operations Manager

$70k - $110k

VHF Sales Inc

Grimes, IA

Job Description
Job Description
VHF Sales, Inc. is seeking an experienced Service Manager / Operations Manager to coordinate service, warranty, equipment startups, parts, and field support for commercial HVAC, industrial, and hydronic systems throughout Iowa and Western Illinois.
This position serves as the primary technical liaison between customers, contractors, engineers, manufacturers, and the VHF team. The successful candidate will coordinate service activities, support technicians, manage warranty claims, assist with technical problem solving, maintain service documentation, and help ensure customer issues are resolved professionally and efficiently.
The ideal candidate has experience with commercial HVAC, industrial, and hydronic systems, including chillers, boilers, pumps, heat exchangers, heat pumps, air handlers, cooling towers, and related mechanical equipment. Strong communication, organization, technical problem-solving, and customer service skills are essential.
Location: Grimes, IA (Des Moines MetropolitanArea)
Department: Service & Support
Reports To: CEO
Employment Type: Full-Time, Salaried
Compensation: $70,000–$110,000 DOE
Qualifications
Required
Five (5) or more years of commercial HVAC, industrial, hydronic, service, startup, commissioning, or technical support experience.
Three (3) or more years coordinating service operations, warranty administration, field technicians, or technical support.
Strong understanding of commercial HVAC and hydronic systems.
Excellent written and verbal communication skills.
Strong organizational skills with the ability to manage multiple priorities and follow projects through completion.
Proficient with Microsoft Office, email, CRM software, and manufacturer technical resources.
Valid driver’s license and ability to qualify for company vehicle insurance.
Preferred
HVAC Journeyman License
HVAC/R Trade School
Mechanical Engineering Technology or Mechanical Engineering degree
Experience with manufacturer representatives, commercial HVAC service management, or applied mechanical systems
HVAC Journeyman License
HVAC/R Trade School
Mechanical Engineering Technology or Mechanical Engineering degree
Experience with manufacturer representatives, commercial HVAC service management, or applied mechanical systems
Benefits
Competitive Salary
Health, Life & Disability Insurance
Company Health Insurance Contribution Section 125 Cafeteria Plan
401(k) & Roth 401(k) with Company Match
Paid Time Off
Paid Holidays
Birthday Holiday
Professional Development & Manufacturer Training
Profit Sharing & Performance Bonuses (when applicable)
Advancement Opportunities
Why Join VHF? VHF Sales represents leading manufacturers of commercial HVAC, industrial, and hydronic equipment throughout Iowa and Western Illinois. This position offers the opportunity to work with complex engineered systems, build strong customer relationships, and develop into a technical leader within a growing organization. A complete job description outlining the position’s responsibilities, qualifications, and physical requirements is available upon request.
VHF Sales, Inc. is an Equal Opportunity Employer.

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Vacancy posted 24 days ago

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