Sales Operations Manager

Sales Operations Manager

As our Sales Operations Manager, you'll own day-to-day Sales Operations end-to-end at Zero Networks — the operational backbone for our regional sales leaders and the person they turn to for clean pipeline data, accurate forecasts, and the systems that keep their teams running. Reporting to the Director of Revenue Operations, you'll take full ownership of the operational execution layer: running weekly cadences with Region Leaders, administering the sales tech stack, and turning strategy into the reports, workflows, and process discipline that frontline teams use. This is a high-autonomy, hands-on role for an operator who's energized by owning the whole field of play, getting into the weeds with sales leaders, and building the foundation that scales as we grow.

Responsibilities

• Serve as the day-to-day operational partner to Zero Networks' regional sales leaders — running the weekly pipeline reviews, forecast calls, and QBR prep that keep their teams on track.
• Handle day-to-day Salesforce administration — user provisioning, basic workflow and field updates, report and dashboard building.
• Serve as the primary administrator of DealHub (or equivalent CPQ tool) — managing product catalog, pricing logic, approval workflows, and quote templates to support a complex, partner-influenced deal cycle.
• Build and maintain the day-to-day reporting that regional leaders rely on for pipeline health, rep performance, win/loss trends, and attainment — and roll those views up for leadership.
• Own pipeline hygiene governance: enforce data quality standards and CRM adoption across the sales org.
• Support territory planning, quota-setting, and compensation modeling cycles — owning the modeling, data prep, and operational rollout in partnership with Finance and the Director of Revenue Operations.
• Administer and support the broader go-to-market tech stack — acting as the internal expert and first line of support for sales users, and assisting with onboarding and integration of new tools as the RevOps roadmap evolves.
• Partner cross-functionally with Finance, Marketing, Channel, and Customer Success to ensure data consistency across the revenue funnel.

Requirements

Required

• 4+ years in Sales Operations or Revenue Operations, ideally in B2B SaaS or cybersecurity
• Working knowledge of Salesforce — comfortable with day-to-day admin tasks (users, fields, reports, dashboards) and confident navigating the platform
• Hands-on CPQ experience — DealHub strongly preferred; Salesforce CPQ also considered
• Strong analytical skills; comfortable in Excel/Sheets and building exec-ready dashboards
• Experience supporting multi-region or segmented sales teams
• Proven ability to partner directly with sales leaders and translate strategy into execution
• Self-starter who thrives with full autonomy — comfortable being the sole operational owner across Salesforce, CPQ, and the broader GTM stack without a team to lean on