Receptionist

Receptionist Position

The Receptionist provides a variety of specialized clerical and administrative support duties for the Command staff. Tasks performed are specialized including complex and/or sensitive in nature. Employees at this level receive occasional instruction or assistance as new or unusual situations arise and may be required to interpret operating procedures and policies of the work unit to lower-level staff.

Maricopa County Sheriff's Office invites you to become part of Arizona's leading law enforcement agency where we come together as a team to support and provide public safety.

Compensation is more than a salary with MCSO:

• Growth and stability since 1871
• Exceptional work-life balance: 4/10 schedule based on business needs
• Manageable workload
• Opportunity for criminal polygraph examinations
• Training opportunities with AZ Polygraph Association, American Polygraph Association, American Association of Police Polygraphists
• Network with other case agencies
• Choice of three medical plans starting as low as $70/month
• Holidays 10/year + 1 personal day
• Enrollment in the Arizona State Retirement System (Pension)
• Paid sick and parental leaves (birth/adoption)
• 30% discount at KinderCare daycare facilities in the Valley
• MCKids Club daycare next to headquarters.
• Access to free County gyms
• Learn more at Benefits Overview

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

• High School Diploma or G.E.D
• Two (2) years clerical experience

OR

Combined education and experience qualifications

• Other combinations of education or experience may substitute for the minimum qualifications on a year for year basis.

Other requirements

• In order to be considered for employment with the Maricopa County Sheriff's Office, successful candidates must not have a revoked or suspended driver's license.
• Must possess a valid Arizona driver's license or have the ability to obtain by the time of hire.
• Training that may be provided on-the-job: Safety; Payroll; PREA.
• Prior to hiring, the Sheriff's Office requires that all candidates pass a background review.

Our Preferred Candidate has

• Experience in law enforcement administration preferred

Essential Job Tasks

• Performs the duties of a Receptionist/Office Assistant Specialized for Executive staff/Command staff at the Sheriff's Office Headquarters
• Re-directs calls as appropriate and take adequate messages when required
• Picks up and delivers U.S. and inter-office mail
• Greets and assists visitors, as well as the general public
• Composes complex and sensitive forms, letters or memorandum
• Prepares and processes specialized paperwork
• Maintains calendars and schedules activities
• Provides administrative support to Command staff to include, but not limited to, entry of payroll time into ADP payroll system, final timecard reports and overtime reports
• Implements and maintains files and databases, such as office budget, vehicle inventory, personnel lists, property inventory, personnel files, reports for Command staff; tracking/follow-up
• Provides customer service via telephone, email, and in person
• Provides information to public and other agencies
• Creates and manages computer database applications
• Compiles monthly reports/records for staff expenditures
• Handles money deposits, bonds, fines, and various payments
• Trains and directs the workflow of lower-level administrative staff reporting to Command staff
• Attends meetings, take notes, generates reports, and distributes to appropriate personnel
• Monitors the use of supplies and equipment, inventory, order, and stock supplies for staff
• Coordinates the repair and maintenance of office equipment
• Performs a variety of other duties, as required
• Be present at work site to perform assigned tasks at the times and dates scheduled and/or assigned by the supervisor

Working Conditions

Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, in order to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages.

Work occurs primarily indoors. Tasks require sitting for long periods, managing time pressures and high work volumes with high degree of decision making, concentration, and accuracy. Position requires ethical conduct and a professional demeanor.

Working environment

• Indoors, bright lighting
• Rarely outdoors, in temperatures above 90 degrees
• Conditions may rarely include high noise level, stairs or ladders

Physical environment

• Sitting, standing, walking
• Driving a vehicle
• Speaking, hearing, seeing, reading
• Distinguishing colors
• Reaching, twisting, climbing
• Lifting floor to waist twenty (20) lbs.
• Lifting waist to shoulder twenty (20) lbs.
• Lifting shoulder to overhead twenty (20) lbs.
• Carrying twenty (20) lbs. a distance of 50 feet
• Pushing/pulling thirty (30) lbs. a distance of 50 feet

Social environment

• Conditions frequently include interruptions, time pressures, high volume of work, unscheduled tasks, frequently changing tasks, public contact
• Handling multiple or complicated tasks
• Accuracy
• Decision making
• Concentration/vigilance
• Teamwork
• Working in close physical proximity with others
• Conditions rarely include emergencies, traumatic subject matter, dangerous environment, isolation, overtime/rotating shifts

Knowledge, Skills, and Abilities

Knowledge of

• Grammar, spelling and punctuation
• Standard office practices and procedures and data processing applications
• Intermediate to advanced skills in operating various machines which include personal computers
• Microsoft Suite applications: Word, Excel, and Outlook

Skill in

• Interpreting and explaining rules and regulations
• Establishing and maintaining effective working relationships with others
• Organize, assign and supervise the work of others
• Analyzing problems and developing effective solutions

Ability to

• Work with the public
• Type and/or take transcribe oral dictation
• Exercise independent judgment within guidelines and departmental policies and procedures
• Communicate effectively both verbally and in writing.

SELECTION PROCEDURE:

The hiring authority will select the successful candidate based on departmental needs. All offers of employment made to new hires and rehires at Maricopa County are contingent upon successful completion of a post-offer, pre-employment thorough background investigation. A background investigation is conducted on a current employee who changes to a Safety Sensitive Position or one having the potential for serious adverse impact on the integrity or efficiency of the County. These requirements do not pertain to employees of elected officials who undergo background investigation processes administered through their respective offices. Typically, successful candidates are hired at a salary rate, up to midpoint of the range, based on applicable experience, internal equity and budgetary allowances.