College Care Advisor (Student Services Professional II)

College Care Advisor (Student Services Professional II)

Job no: 556430

Work type: Staff

Location: San Diego

Categories: Unit 4 - APC - Academic Professionals of California, Administrative, Probationary, Full Time, Telecommute eligible (work onsite as scheduled and/or as requested and telecommute as scheduled)

Position Summary

The College Care Advisor plays a vital role in supporting undergraduate student success within the College of Sciences, with a primary focus on psychology majors and minors. This position provides comprehensive academic advising while serving as a key contributor to the launch and ongoing success of the Psychology bachelor's degree program at SDSU's Chula Vista location. With a regular on-site presence at Southwestern College, the role supports transfer and upper-division students while collaborating closely with faculty, the College of Sciences Student Success Center, and campus partners. Blending advising, program development, and cross-campus coordination, this is an exciting opportunity for a student-centered professional passionate about supporting diverse learners in a multi-site academic environment.

Key Responsibilities

• Provide comprehensive academic advising on degree requirements, course selection, academic planning, and university policies for psychology majors and minors.
• Serve as the primary advisor supporting the launch and implementation of the Psychology program at SDSU Chula Vista.
• Manage moderately complex advising cases, including transfer articulation, academic standing concerns, and nontraditional pathways.
• Develop and implement student success initiatives, workshops, and communication strategies to promote retention and timely graduation.
• Collaborate with faculty, staff, and campus partners while providing guidance and support to peer advisors.

Why Join Us?

• Play a key role in launching and supporting an innovative multi-site Psychology program.
• Make a meaningful impact on student success, retention, and academic achievement.
• Work closely with faculty, advisors, and campus partners in a collaborative environment.
• Support diverse student populations, including transfer and bilingual students.
• Join a mission-driven team committed to access, equity, and student-centered success.

As part of the California State University (CSU) system, San Diego State University helps power one of the largest and most impactful public university systems in the nation. See what it's like to work at the CSU-watch our video and imagine your future here: Working at the CSU.

Position Information

• This is a full-time (1.0 time-base), benefits eligible, permanent/probationary position.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is approved for partial telecommuting for one day a week after an initial training period with onsite work in SDSU's Chula Vista location. The position includes a regular on-site presence at Southwestern College (two days per week).

Department Summary

The College of Sciences Student Success Center (CSSC) supports student achievement and timely graduation for all students in the sciences. The Center advances these goals by improving access to academic information, student success resources, and comprehensive advising services, while also providing coordination, structure, and support for departmental advising units across the College.

The CSSC serves as the central hub for collaborative partnerships that support undergraduate success, including study abroad, on- and off-campus internships, undergraduate research, and other high-impact academic and experiential learning programs within the College of Sciences.

Within the CoS, the psychology advising office provides lower- and upper-division advising; exploratory major advising for students considering entry into or transition within psychology disciplines; career exploration and preparation; and guidance for students planning to pursue graduate study in psychology and related fields. The psychology advising office also supports graduation initiatives, student retention efforts, and other college-wide student success programs. In addition, the psychology advising office identifies students experiencing academic difficulty and proactively coordinates outreach, intervention, and referrals to appropriate campus resources as needed.

The College of Sciences is a diverse academic institution encompassing eight academic departments, eight joint doctoral programs, and a multitude of academic program areas. Additionally, it houses the California State University Program, the Education and Research in Biotechnology program, the Coastal Waters Institute, the Center for Research in Mathematics and Science Education, the Molecular Biology Institute, and off-campus sites including the San Diego State University Field Stations and the Mt. Laguna Observatory. Within its ranks, the College boasts a dedicated faculty comprising over 260 full and part-time members, along with a support staff of 80 clerical and technical employees. Their interests span a wide spectrum, encompassing both teaching and research.

Leading the College is the Dean, who is assisted by two Associate Deans, an Assistant Dean of Student Affairs, a Resource Manager, and administrative support personnel. The Dean's Office takes responsibility for overseeing all facets of the College's operations, including the initiation, execution, and ongoing support of instructional and research initiatives, as well as planning for the College's future.

For more information regarding the College of Sciences Student Success Center, click here.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

Possession of the required knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of professional experience.

Key Qualifications

• Proficiency in Microsoft Office Suite (including Word, Excel, Outlook, and PowerPoint)
• Academic background or professional experience in the sciences or a related field is preferred.
• Experience working in a college or university setting, such as admissions, academic advising, evaluations, registrar, or other student services-related offices is preferred.
• Bilingual in Spanish and English is preferred.
• Demonstrated experience working with and supporting diverse student populations is preferred.
• Experience delivering presentations to audiences of varying sizes and backgrounds is preferred.
• Experience preparing written reports, summaries, or program documentation is preferred.
• Experience updating and maintaining websites or web-based content is preferred.

Compensation and Benefits

San Diego State University offers competitive compensation and a comprehensive benefits package designed to support your well-being and professional growth.

Compensation :
Salary is based on your experience, education, and qualifications, within the department's budget and equity guidelines.

• CSU Classification Salary Range: $5,083 - $7,228/month; hiring salary not expected to exceed $5,083/month .

Full Benefits Package Includes :

• Generous Time Off : 15 paid holidays, vacation, and sick leave.
• Retirement : CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage : Medical, dental, and vision options at low or no cost.
• Education Support : CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings : FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community : Access to the library, campus events, employee groups, and volunteer and social activities.

Our benefits are a significant part of total compensation. Learn more at the SDSU Benefits Overview.

SDSU Values

At SDSU, our diversity gives us power and benefits every single member of our community. Consistent with California law and federal civil rights laws, SDSU provides equal opportunity for all in education and employment. We encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. We strongly preserve the right to free expression and encourage difficult conversations that help lead to improved individual and community learning and cohesion.

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs, and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.


SDSU's Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.


Equal Opportunity and Excellence in Education and Employment

All university programs and activities are open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, San Diego State University (SDSU) provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. SDSU complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.


SDSU is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At SDSU, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.

Supplemental Information

Apply by May 6th, 2026 to ensure full consideration. Applications submitted after this date will be reviewed on an as-needed basis, and the position will remain open until filled.

The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.


San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.


Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant's current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here.

Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Danan Pacheco (View email address on click.appcast.io).

Advertised: Apr 22 2026 Pacific Daylight Time

Applications close:


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