Bilingual Office Assistant

Job Description

Job Description

Westwind Management is seeking a dependable and customer-focused Bilingual Office Assistant to support the day-to-day operations of our property management office. This position provides administrative support while assisting residents, prospective residents, employees, vendors, and management with a professional and welcoming approach.

The ideal candidate is organized, personable, comfortable handling multiple priorities, and able to communicate effectively in both English and Spanish .

Key Responsibilities

• Provide daily administrative and clerical support to the property management team
• Answer phones, respond to emails, and assist with general office inquiries
• Welcome residents, prospective residents, vendors, and visitors in a professional manner
• Communicate with residents and employees regarding general questions, requests, and office matters
• Assist with preparing, organizing, filing, and maintaining office records and documents
• Enter and update information accurately in company systems and spreadsheets
• Assist the Leasing and Maintenance teams with administrative tasks and follow-up
• Help coordinate appointments, meetings, inspections, and other office activities
• Assist with resident communications, notices, forms, and other correspondence
• Communicate with Spanish-speaking residents and customers when needed
• Maintain confidentiality when handling employee, resident, and company information
• Assist management with special projects and other administrative needs as assigned
• Maintain an organized, professional, and welcoming office environment

Qualifications

• High school diploma or equivalent
• Previous office, administrative, customer service, property management, or related experience preferred
• Bilingual in English and Spanish
• Strong verbal and written communication skills
• Comfortable communicating with people from a variety of backgrounds
• Basic computer skills and familiarity with email, spreadsheets, and office applications
• Ability to learn new software and company systems
• Strong organizational skills and attention to detail
• Ability to prioritize multiple tasks and meet deadlines
• Professional, dependable, and team-oriented
• Ability to handle confidential information appropriately

What We’re Looking For

We are looking for someone who is friendly, organized, dependable, and comfortable being the first point of contact for residents and visitors. The right candidate should be able to work independently while also supporting the Property Management, Leasing, and Maintenance teams.

Spanish-speaking communication skills are an important part of this position, as the Office Assistant may regularly assist Spanish-speaking residents, applicants, employees, and vendors.

Schedule

Full-time
Monday–Friday
Schedule may vary based on property needs.

Why Join Westwind Management?

Westwind Management is a growing property management organization focused on maintaining welcoming communities and providing a positive experience for our residents and guests. Our team works together across Property Management, Leasing, Maintenance, and Administrative functions to keep our communities operating smoothly.

Equal Opportunity Employer

Westwind Management is an Equal Opportunity Employer. We consider qualified applicants without regard to legally protected characteristics under applicable federal, state, or local law.