Vendor Management and Business Operations Specialist

The Americas Vendor Management & Business Operations Specialist supports the execution of vendor management across the Americas and global business operations activities. This role works closely with regional and global partners to monitor vendor performance, support compliance, and assist with business performance and continuous improvement initiatives within the Global Workplace Experience (GWE) organization. The position provides hands‑on experience in vendor management, financial analysis, and operational support and is well suited for individuals building foundational skills in corporate real‑estate operations and business performance. The role reports to the GWE Vendor Management Lead. Role Responsibilities Support execution of vendor management activities across the Americas region in alignment with GWE goals. Support creation of Project Management Services vendor management process. Update and maintain change orders. Support creation of a vendor management playbook for global consistency. Assist with tracking vendor performance against SLAs and KPIs. Help prepare materials for regional vendor reviews, including performance data, scorecards, and presentations. Support development and maintenance of vendor documentation, including contracts, scopes of work, pricing templates, and governance materials. Assist with issue tracking and escalation related to vendor performance. Help ensure vendor management activities comply with Pfizer Procurement policies and procedures. Maintain accurate vendor records and support audit and compliance requests as needed. Support tracking and coordination of key activities, deliverables, and milestones to ensure timely execution of team priorities. Prepare standard operational reports, dashboards, and presentation materials, ensuring accuracy, consistency, and adherence to defined templates. Collect, validate, and consolidate data from multiple sources to support performance reporting and operational reviews. Maintain accurate documentation, trackers, and shared repositories to support audit readiness and operational transparency. Coordinate logistics and materials for recurring meetings and working sessions, including agendas, pre‑reads, and follow‑ups. Support process documentation and continuous improvement efforts by identifying gaps, documenting procedures, and recommending updates. Partner with cross‑functional stakeholders to support operational initiatives, escalating issues and risks as appropriate. Basic Qualifications Bachelor's degree in business, finance, real estate management, supply chain management, or a related field. 2 years of relevant experience. Experience in operations, vendor management, procurement, or related roles. Proficiency in data analysis and reporting. Excellent communication and presentation skills. Knowledge of vendor performance evaluation methods. Physical/Mental Requirements: None. Work Location Assignment: Hybrid. The annual base salary for this position ranges from $82,700 to $137,900. Eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 10% of base salary. Comprehensive benefits include a 401(k) plan with Pfizer matching contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits covering medical, prescription drug, dental, and vision. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. This position requires permanent work authorization in the United States. #J-18808-Ljbffr Pfizer