AI-Driven Support Engineer (Fintech Payments)
Coinflow
A fast-growing fintech startup is seeking a Support Specialist to enhance AI-driven customer operations. You will manage inbound support, troubleshoot issues with merchants, and leverage AI tools for efficiency. Responsibilities include API testing, structured troubleshooting, and providing guidance to customers. Ideal candidates demonstrate urgency and ownership in resolving technical issues. This full-time entry-level position offers a unique opportunity to work with enterprise customers and improve customer operations effectively. #J-18808-Ljbffr Coinflow
- A fintech startup is seeking an entry-level Support Engineer to provide AI-driven customer support. You will manage customer inquiries, diagnose API issues, and use AI tools... ...customer requests on Slack, troubleshooting payment flow problems, and generating insights for...Suggested
- Coinflow is a fast‑growing fintech startup building modern payment infrastructure with instant settlement... ...the Role We’re hiring a Support Specialist focused on AI‑driven customer operations. This... ...independently before escalating to engineering. Triage technical vs non‑...SuggestedFull time
$80k - $90k
...growing and making an impact with a career in fintech, we’d like to know: Are you FIS? A DAY IN THE LIFE The Production Support Engineering team plays a key role at FIS® Amount™ by... ...advanced queries Experience with Postman, AI, and agents Experience working with development...SuggestedRemote workFlexible hoursNight shiftWeekend workDay shift- Fin is seeking a Technical Support Specialist in Chicago to enhance customer experiences using their AI tools. This role involves effective communication with customers,... ...solving skills, and the ability to thrive in an AI-driven support environment. Benefits include...SuggestedFlexible hours
- ...Intercom is the AI Customer Service company on a mission to help... ..., which provides AI enhanced support for the more complex or high touch... ...for customer service. Driven by our core values, we push boundaries... ...? The Technical Support Engineer team is looking for an individual...SuggestedWork at officeLocal areaWork from homeFlexible hours3 days per week
$80k - $105k
Adyen provides payments, data, and financial products in a single solution... ...Adyen, everything we do is engineered for ambition. For our teams,... ..., backed by the culture and support to ensure they are enabled to... ...and challenges. You are self‑driven, flexible, and have the...Full timeWork at officeFlexible hours$62.25k - $103.75k
Join to apply for the Support Engineer role at Publicis Groupe ANZ How You’ll Make an Impact SaaSOps Support manages... ...the team is actively pioneering the adoption of AI in operations (AIOps) and has recently launched AI-driven self-service capabilities to enhance operational...Full timeLocal areaFlexible hours$200k - $225k
...motivated, technically adept Senior Trade Support Engineer. In this high‑impact role, you’ll... ...Detail‑oriented with a proactive, ownership‑driven approach to incident management and process... .... Use of Artificial Intelligence (AI) Information submitted by job applicants...For contractorsWorldwide$60k - $90k
...Description As a Technical Support Engineer (Integrations), you will unblock... ...spanning Accounting, AI, Audit, Compliance, Finance,... ...environment, particularly in fintech or enterprise software. Experience... ...strategies, or chatbot-driven ticket deflection. Familiarity...Work at office3 days per week- Jet Support Services, Inc. (JSSI) is seeking a Technical Support Manager in Chicago. In this role, you will lead a team of Technical Support... ...of service are maintained. You will also drive the adoption of AI to enhance customer service and team efficiency. Ideal...
$120k - $145k
...Service Desk Manager in Chicago to oversee daily operations and drive innovation through automation and AI. The ideal candidate will lead a team providing technical support, ensuring high availability and user satisfaction. With a focus on strategic leadership and...$80k - $105k
Product Support Engineer Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft -... ...experience with every merchant interaction. You are self-driven, flexible, and have the ability to maintain high levels...Full timeWork at officeFlexible hours- Tempus AI, Inc. is seeking an IT Service Desk Manager to lead the Service Desk team in Illinois, focusing on operational excellence... ...integration, ensuring exceptional user experiences and efficient support processes. The ideal candidate will have over 5 years of...
$77.4k - $135.4k
...diagnostics, and operational support across Vizient’s core platforms... ...You will partner closely with Engineering, Product, Infrastructure, and... ...reporting platforms, or data‑driven systems required. Strong verbal... ...preferred. Experience leveraging AI‑assisted tools and...- A leading financial institution located in Chicago is seeking a Technology Support III to ensure operational stability and reliability in high-frequency payment applications. The ideal candidate has over 3 years of experience troubleshooting complex IT issues, strong SQL...
- Intercom is hiring a Technical Support Specialist to enhance customer support experiences using AI. This role requires strong technical support experience and the ability to resolve complex queries effectively. The candidate will ensure customers have a seamless experience...Work at officeRemote work
$81k - $98k
...Fin is the AI Customer Agent company on a mission to help businesses provide perfect customer experiences... ...that is designed to meet the needs of modern day support teams. What's the opportunity? The Technical Support Engineer team is looking for an individual with...Work at officeFlexible hours- ...Job Title: Support Engineer Company Overview : Prompt is revolutionizing healthcare by delivering highly automated and modern B2B enterprise... ...with the product engineering, client experience, and AI engineering teams to identify and resolve issues across multiple...Remote workFlexible hours
$110k - $150k
...search built on proven AI, AlphaSense delivers insights... ...decisions through AI‑driven market intelligence.... ...a new Desktop Software Engineering function within... ...engineers (not generalist support technicians) who own MDM... ...information, or demands for payment. Please note:...Shift work$135k - $165k
...This role demands strong technical leadership and the ability to support high‑level executives with a focus on service quality and team... ...candidate will excel in IT support, team development, and implementing AI tools. The position offers a competitive salary range of $135,00...- The Consulting Solutions is seeking a skilled Product Support Specialist in Chicago, Illinois. This role focuses on technical issue troubleshooting and improving user experiences by optimizing support processes. The ideal candidate has over 2 years of experience in customer...
$115k - $140k
...headquartered in Chicago, Jet Support Services, Inc. (JSSI) is the largest... ...comprehensive coverage for engines, airframes, and auxiliary... ...independence, unmatched scale, and data‑driven insight to deliver customized... ...our team: we’re beginning an AI transformation, and you’ll...Hourly payFull timeWork at officeRemote work$221.9k - $390.3k
...The Vice President of Technical Support is an executive leader of... ...cross‑functional alignment across Engineering, Product, Sales, and Customer... ...and communicate a bold, data‑driven global strategy for Technical... ...Signature, Premium, and emerging AI‑augmented support models....Work experience placement- Intercom Communications in Chicago is seeking a Technical Support Engineer to enhance customer experiences using advanced AI solutions. The role requires effective communication with customers, problem-solving technical issues, and collaboration with product teams. Ideal...Work at office3 days per week
$112.71k - $169.06k
## Senior Digital Technical Support Engineer - Cat Customer SupportApplylocations: Peoria, Illinois: Chicago, Illinois: Irving, Texastime type... ...use data, technology, advanced analytics, telematics and AI capabilities to help our customers build a better, more sustainable...Part timeWork at officeWorldwideFlexible hours- The United States Digital Space LLC is seeking a Technical Support Engineer to enhance customer experiences by solving complex issues and providing... ...technical challenges and help customers integrate our AI products successfully. The position is hybrid, allowing for both...Work at officeRemote work
$62.25k - $103.75k
A global technology and services company is searching for a Support Engineer to manage post-production support for their products. You will analyze and resolve customer issues while collaborating with various teams. The ideal candidate has a Bachelor's Degree in a related...$33 - $43 per hour
...IT operations while also providing remote support to employees across other office... ...environment Partner with remote IT, security, and engineering teams to resolve escalated or systemic... ...Inc. (NASDAQ: DSP) is a leader in CTV and AI-powered programmatic advertising, dedicated...Work experience placementWork at officeLocal areaRemote work- ...customer technical experience by managing support cases from initial diagnosis through... ...functional teams and escalating issues to Product Engineering when necessary.* Provide onboarding... ...JavaScript, CSS, or APEX.* Experience with AI/LLM technologies, conversational AI, or...
- Intercom is seeking a Technical Support Engineer in Chicago. The role involves communicating with customers, debugging complex issues, and enhancing their experience with Fin's product. Ideal candidates have 1-2 years of technical support experience and a strong understanding...
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