HC & Insurance Operations Processing Sr Rep

Req ID: 382958

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a HC & Insurance Operations Processing Sr Rep to join our team in Plano, Texas (US-TX), United States (US).

Position's General Duties and Tasks
• Use multiple sources in researching the potential and calculating member accumulators.
• Update Accumulator Application according to Standard Operating Procedure (SOP) 
• Take up additional training/ new assignments or projects that may come up as per client needs.
• Meet/ exceed required performance measures such as quality and productivity standards
• Meet/ exceed process SLAs 
• Successfully complete the required regulatory and compliance requirements such as the HIPAA.
• Successfully complete all organizational and client training requirements 
• Understand how work impacts results for their area as well as other processes.
• Demonstrate knowledge of internal operations and develop relationships to facilitate workflow. 
• Knowledge of related regulations and standards. 
• Strong understanding of current processes and procedures and may identify opportunities for improvement. 

Requirements for this role include: 
• High school Diploma or equivalent.
• 3+ years of healthcare experience
• Very good Excel skills
• 5+ years of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, leverage internet search engines, and other web-based applications. 
• 5+ years of experience with the Microsoft Office suite that required daily usage of Outlook, Excel and Word.
• Ability to type 40 WPM

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, 

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