Field Sales Representative

About Zipline

Zipline is the world's largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world's largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products.

Our customers include the world's largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we've built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people's lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About You and The Role

Zipline is building the future of instant delivery. As a Field Sales Representative, you will work with our commercial leadership to sign up local restaurant and retail partners in Austin. You will directly own specific sales regions within the coverage area of our drone delivery network. You will be responsible for identifying attractive restaurant and retail prospects, and then reaching out to these prospects to explain our service and sign partnership agreements. You are our important 'eyes and ears' on the ground - learning what are the most popular restaurants and retailers in each community and actively engaging with these merchants to join our delivery platform. To do this role well you will need to be curious, driven and a passionate communicator. You should have good sales skills and instincts, and an ability to explain new ideas and concepts in a simple and compelling way. Finally you should be a tenacious self starter who is comfortable bringing prospects along a journey. This role will be based locally in Austin, Texas and will involve a mix of telephone, email and face-to-face in market sales.

What You'll Do

• Work with our metro commercial leadership and network design team to identify a target list of restaurant and retail partner prospects around each of our sites
• Make cold call reach outs to prospects - phone, email, face-to-face
• Drive an effective sales process: from source to close - exceeding sales targets
• Craft effective sales pitches that show an understanding of a prospects business and resonates with their needs and ambitions
• Evangelize and articulate the benefits of Zipline to prospective customers
• Collaborate with commercial and sales leadership to create compelling presentations, proposals and pitch materials
• Build an ongoing rapport with prospects throughout the sales process so as to create a trusted relationship between Zipline and our merchant partners

What You'll Bring

• 2+ years of experience in field sales, door-to-door sales or telesales - ideally with a delivery marketplace or direct sales of products and services to restaurants and retailers
• Ability to learn and pragmatically iterate your sales approach so as to establish an effective sales motion with different merchant types
• Exceptional communication skills that build confidence and credibility
• Demonstrated ability to identify and map stakeholders, develop relationships with decision makers, and maintain a network of relationships to promote partnerships
• Inherent self-sufficiency, flexibility and confidence, with a preference for autonomously owning activities that drive revenue
• Collaborative approach to sales that includes working with multiple groups both internally and externally
• Familiarity with the business models and value drivers for delivery marketplaces (e.g. Uber Eats, DoorDash), retailers and restaurants

What Else You Need To Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!