Business Development Manager - Splunk Renewals (Remote)

Splunk, A Cisco CompanySplunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back!Your ImpactYou will help manage day to day renewals business operations while owning and coordinating key business activities, operational processes, and follow-through priorities to ensure the renewals business runs efficiently and consistently.Help drive renewal performance and business outcomes, while monitoring renewal pipeline, retention, attrition, and expansion performance; identify risks and opportunities; and coordinate actions to improve recurring revenue results.Lead cross-functional execution and partner with Sales, Renewals, Customer Experience, Finance, Product Management, and Operations to resolve issues, remove execution barriers, and align teams on business priorities.Improve processes and operational efficiency by identifying gaps, streamlining workflows, standardizing repeatable processes, and implementing automation and digital tools to reduce manual effort and improve scalability.Support business planning and reporting by developing and maintaining business reviews, performance reporting, dashboards, and actionable insights to inform decisions and maintain visibility into renewals health and execution.Minimum Qualifications5+ years of experience in SaaS renewals, recurring revenue operations, subscription business management, or a related field.Experience coordinating cross-functional initiatives and driving execution across Sales, Renewals, Customer Experience, Finance, or Operations teams.Analytical, organizational, and problem-solving skills, with the ability to translate business data into actionable insights.Experience improving business processes, managing operational workflows, and driving accountability across multiple stakeholders.Communication and stakeholder management skills, with the ability to influence outcomes across teams and leadership levels.Preferred Qualifications5+ years of experience supporting or managing enterprise SaaS renewals in a complex, matrixed organization.Familiarity with renewal forecasting, pipeline management, retention metrics, attrition analysis, and expansion opportunities.Experience with CRM, renewals management systems, business intelligence tools, and workflow automation.Experience developing business reviews, operational dashboards, process documentation, and field enablement materials.Ability to identify operational gaps, independently drive resolution, and manage multiple competing priorities.Experience leveraging AI and automation tools to improve business insights, streamline workflows, and increase operational efficiency.