VP, Product Management Underwriting Performance - Excess & Surplus/Specialty and Commercial Lines

Role Description

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you!

The VP, Product Management Underwriting Performance - Excess & Surplus/Specialty and Commercial Lines, plays a crucial role in providing leadership, management, and oversight for product execution, governance, forms management, regulatory filings, product maintenance, and operational excellence across the Commercial and Excess & Surplus/Specialty portfolio.

This position directs the development and implementation of strategic and operational objectives to ensure products are effectively developed, maintained, implemented, and governed in support of business needs. It also drives scalable processes, regulatory compliance, service delivery, and continuous improvement while leveraging technology and artificial intelligence to enhance productivity, quality, and speed to market.

Key Responsibilities

• Creates strategic and operational objectives that impact product management execution across the CL & E&S portfolio.
• Establishes and maintains product governance frameworks, standards, and controls.
• Leads product development, forms management, regulatory filings, and product maintenance activities.
• Oversees the creation, maintenance, and management of forms, endorsements, applications, and related product documentation.
• Coordinates with cross-functional teams to translate strategic business objectives into executable product management priorities.
• Establishes and monitors operational performance metrics, service-level expectations, throughput measures, and quality standards.
• Champions the adoption of technology, automation, and artificial intelligence solutions across product management processes.
• May perform other responsibilities as assigned.

Qualifications

• Bachelor’s degree in business, Insurance, Risk Management, Finance, Economics, Management, or a related field required.
• Master’s degree preferred.
• Professional insurance designations such as CPCU, AU, CIC, ARM, or equivalent preferred.
• 15 years of insurance industry experience with significant leadership experience in Product Management, Product Operations, or related functions.
• Experience leading large-scale product organizations and managing leaders and teams.
• Deep understanding of insurance product construction, forms, endorsements, filings, regulatory requirements, and governance.
• Demonstrated success driving operational excellence, process improvement, and cross-functional initiatives.
• Strong leadership, collaboration, communication, and organizational effectiveness skills.

Requirements

• Develops the product management operating strategy to support business objectives and regulatory requirements.
• Serves as a key advisor and partner to Business Leaders and Underwriting teams.
• Ensures disciplined change management, accurate documentation, strong controls, and effective cross-functional execution.
• Leads technology, automation, and AI enablement efforts that improve productivity and operational effectiveness.

Benefits

• Medical/dental/vision insurance.
• Life insurance.
• Short and long-term disability coverage.
• Paid time off with a minimum of 18 days each full calendar year.
• Nine paid holidays.
• 8 hours of Lifetime paid time off.
• 8 hours of Unity Day paid time off.
• 401(k) with company match.
• Company-paid pension plan.
• Business casual attire.