Front Desk Receptionist

Join us at Gatsby Cannabis, where we're transforming the cannabis experience. As our Front Desk Receptionist, you'll be the welcoming face of our brand, ensuring every customer feels valued and informed. Your role is pivotal in delivering a five-star experience from the moment customers enter to when they leave. You'll be creating a warm and inviting environment, greeting, informing, and guiding customers with professionalism and courtesy. We believe in growing our team from within, offering opportunities for professional development and a collaborative culture. Let's work together to shape the future of cannabis and make a difference in our industry. Responsibilities: • Greet each customer with a warm smile and ensure they feel welcomed and valued from the moment they step in. • Provide accurate and helpful information about our products and services, enhancing the customer's experience and understanding. • Efficiently manage the front desk operations, including answering phone calls, scheduling appointments, and handling inquiries. • Maintain a clean and organized reception area, ensuring it reflects our brand's commitment to quality and professionalism. • Collaborate with team members to ensure seamless service delivery and a positive customer journey. • Handle customer feedback with empathy and professionalism, ensuring any concerns are addressed promptly and effectively. • Assist in the coordination of in-store events and promotions, contributing to a vibrant and engaging customer experience. Qualifications: • Must be at least 21 years old and a resident of Michigan. • Must be able to work a full-time schedule that will include weekends, evenings, and holiday shifts. • Must have reliable transportation. • Must have cash handling experience. Strong customer service background is preferred. • Point of sale experience preferred. • Must be able to pass a background check. • Levels Cannabis provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. Compensation: $15 - $20 plus tips • Greet each customer with a warm smile and ensure they feel welcomed and valued from the moment they step in. • Provide accurate and helpful information about our products and services, enhancing the customer's experience and understanding. • Efficiently manage the front desk operations, including answering phone calls, scheduling appointments, and handling inquiries. • Maintain a clean and organized reception area, ensuring it reflects our brand's commitment to quality and professionalism. • Collaborate with team members to ensure seamless service delivery and a positive customer journey. • Handle customer feedback with empathy and professionalism, ensuring any concerns are addressed promptly and effectively. • Assist in the coordination of in-store events and promotions, contributing to a vibrant and engaging customer experience. Gatsby Cannabis