Billing Clerk

Job Description

Job Description

We are looking for a Billing Clerk to join our team in Delaware in a contract capacity with the potential to become permanent. This onsite position plays an important role in supporting accurate invoicing for mitigation and reconstruction projects while helping maintain smooth billing operations. The ideal candidate brings strong organizational skills, confidence working with billing systems, and the ability to communicate clearly with internal teams and external stakeholders.

Responsibilities :

• Create and issue invoices for restoration and reconstruction work with a high level of accuracy and within required timelines.

• Examine project files to confirm all necessary records and approvals are in place before charges are submitted.

• Validate supporting materials such as estimates, authorizations, site documentation, logs, vendor invoices, and related records to ensure billing readiness.

• Send completed billing packages to insurance carriers, third-party administrators, commercial accounts, and individual customers.

• Track open invoices, respond to billing inquiries, and help address discrepancies that may delay payment.

• Partner with Project Managers to obtain missing information and stay informed on job progress that affects invoicing.

• Maintain current and accurate billing data in WorkCenter 2.0, Xactimate, Cotality, and other internal software platforms.

• Contribute to month-end billing activities, reporting tasks, and recordkeeping for both electronic and paper files.

• Provide clear communication to customers, adjusters, and insurance contacts while supporting accounts receivable and other office functions as needed.

• At least 2 years of experience in billing, invoicing, or a related accounting support role.

• Working knowledge of computerized billing processes and billing systems in a fast-paced office environment.

• Experience reviewing documentation for accuracy and completeness prior to invoice submission.

• Familiarity with a primary software tool; exposure to Cotality or similar platforms is helpful.

• Strong attention to detail with the ability to manage multiple deadlines and maintain organized records.

• Effective written and verbal communication skills when working with customers, insurers, and internal staff.

• Comfortable working onsite in Delaware on a permanent schedule.

• All candidates are required to undergo screening covering the past 10 years.