Records Coordinator

Job Description

Job Description

About the Company:

Imagine a career where your passion meets purpose, and your work has a global impact. At United Franchise Group, we're not just offering jobs-we're offering the chance to be part of something bigger. We're looking for individuals who want to innovate, inspire, and lead in a company that's shaping the future of franchising worldwide.

For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter. Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed.

Our headquarters in West Palm Beach, FL is more than just an office-it's a hub of creativity, collaboration, and community. Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work. From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference.

At UFG, we're proud to be recognized as the #1 Best Place to Work in South Florida (Large Company Division, 2026) , reflecting our people-first culture and commitment to creating an exceptional employee experience.

This is more than a career-it's a calling. At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary.

Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time.

About the Role:

The Records Coordinator is responsible for processing deposits, refunds, closing paperwork, data entry and filing

Responsibilities:

• Receive deposit checks and ensure they are compliant.
• Create closing paperwork for the sales team upon request.
• Process closing paperwork when they are received.
• Update the virtual and hard files.
• Update multiple database systems and excel sheets to ensure they have the most current up to date information.
• Scans, organizes and maintain the file system (both virtual and hard files) for franchisee documentation. 
• Enter and update information in all systems accurately.

Preferred Qualifications: 

• High-school diploma or GED.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. 
• Ability to write routine reports and correspondence.
• Strong working knowledge of Microsoft Office Suite, Internet Explorer or Google Chrome, Database systems.
• Strong communication skills. 

Once you become part of our amazing team of winners you’ll enjoy:

• Competitive compensation 
• Comprehensive training to hone your skills at our headquarters
• Travel opportunities
• Medical, Dental, Vision, and Life insurance coverage
• Short- and Long-term disability insurance
• Generous time off and paid Holidays
• 401(k) plan with company match
• Employee Development Programs
• Social gatherings and team building activities
• Leadership workshops for personal development
• Recognition for our top performers
• Philanthropy – a chance to give back to the community

Join us at United Franchise Group - a global leader for entrepreneurs!

Apply today!