Chief Information Officer
Cooperative Services Center
Job Title
Set the strategy, direction and focus of an agile technology organization through effective management of information technology and network systems; policies and programs; short- and long-term planning and direction of the evolution of software services; and ensuring the effective, efficient and secure operation of all information technology systems.
Academic and Trade Qualifications
Bachelor's degree required, concentration in computer science, information and technology, software engineering or related field preferred. Certificate in Supervisory Management from an accredited school – Preferred.
Work Experience
A minimum of ten (10) years' experience in information and communication (or network) technology with a career path that demonstrates increasing scope of responsibility required. A minimum of five (5) years of experience in an executive level information technology leadership position required. Experience with electric cooperative operations preferred.
Responsibilities
Develop and execute strategic plans to meet the information technology and communication (network) systems needs of the company and ensure that BITS is responsive to the needs of the corporate goals and objectives.
Drive adoption of artificial intelligence and the use of analytics across the NCEC organizations
Embrace Cloud computing to ensure that the technology stack remains robust and scalable to meet organizational needs
Advises senior management on strategic technology communication investments and project prioritization to support the corporate goals and objectives.
Ensures the integration of Cyber Security through all technology related systems, business tools, networks and the organizational culture.
Assess new information technologies to be integrated and introduced within the company.
Ensures the highest overall availability, performance and security standards are maintained in support of all NCEC and Member technology and communication infrastructure.
Responsible for the development, review, and certification of all business continuity/disaster recovery procedures and plans.
Oversee the development, design, and implementation of new business system applications and changes to existing applications and software packages.
Implements and assure adherence to company and industry cyber security policies and best practices.
Protects confidential information, including unauthorized use, dissemination or publication of confidential information.
Oversee the establishment and implementation of reports, policies and operating procedures for BITS.
Ensures work is in compliance with NCEC and BITS standards, policies and practices. Work must follow:
NERC CIP Standards
PCI Compliance Standards
Other Standards and Policies
Adherence to the company's safety policies, procedures and practices.
Serves as liaison to member cooperatives' IT organizations and works to provide support services to meet their technological needs.
Manages external vendor relationships, reviews and approves contracts for major purchases and external services.
Oversee the development of the BITS departmental budget.
Performs other duties as assigned or requested.
Job Knowledge
Extensive knowledge of applications, networking and datacenter operations
Sound knowledge of documentation processes, operational procedures, project planning/management, QA techniques
Knowledge of contracting, negotiating, and vendor management
Knowledge of electric cooperative accounting system, project management, budgeting, transmission, and generation operations
Abilities and Skills
Ability to create a compelling vision of future technology for the BITS employee to deliver and execute as a team
Ability to motivate teams to produce quality work on time while simultaneously managing several projects
Experience in strategic planning and execution
Demonstrated effective oral and written communication, presentation, and communications skills
Demonstrated ability to establish and maintain effective customer, vendor, partner and colleague relationships
Relationships and Contacts
Reports to: EVP and CEO, NCEMC
Working Conditions
This position operates in a hybrid work environment, with responsibilities performed both remotely and in a professional office setting, with onsite work at 80% and expected travel up to 50%. This position may occasionally require work outside of normal business hours to support organizational objectives, projects, emergencies, or special events. Employees must live within a 60-mile radius of Statewide office in Raleigh NC.
Work Authorization : Visa sponsorship is not available for this position. Applicants must be legally authorized to work in the United States now and in the future. The company does not provide visa sponsorship or any immigration support for this position.
Company Profile
NCEMC ( is one of the largest generation and transmission cooperatives in the nation and is the power supplier for most of the state's member cooperatives. NCEMC acquires the power it sells to its member cooperatives in a number of ways, including asset ownership and Purchased Power Agreements.
North Carolina Electric Membership Corporation provides equal employment opportunities (EEO) to all applicants for employment.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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