Procurement Operations Specialist

Who We Are MGT is a leading provider of technology and advisory solutions serving state, local, and education government agencies (SLED) across the United States. Through client partnerships, MGTs almost 1,200 employees impact communities for good by managing and securing critical networks, solving complex human capital and fiscal problems, elevating education systems, and advancing equity as a performance imperative. MGT partners with thousands of agencies as a trusted advisor delivering solutions that improve technology, operational, and economic performance to help communities thrive. Founded in 1975, MGT initiated an ambitious restart in 2016, broadening the solutions portfolio to provide the most specialized solutions, tackling the most mission-critical problems that live at the top of the public agency leadership agenda. MGT drives over 20% compound annual organic growth and utilizes programmatic mergers and acquisitions to grow capabilities, attract top talent, and accelerate growth scale. Since 2020, MGT has successfully completed 13 acquisitions, driving over 60% compound annual inorganic growth. Key Responsibilities Create and maintain purchase orders (POs) using approved requisitions, sales orders, quotations, Bills of Materials (BOMs), and buyer instructions. Validate purchase-order details, supporting documents, quantities, pricing, supplier information, and delivery requirements. Process approved purchase-order revisions, cancellations, attachments, and administrative updates. Coordinate with suppliers to obtain order acknowledgments, confirmations, shipment details, tracking information, and expected delivery dates. Monitor pending, overdue, partially shipped, and unconfirmed orders and conduct timely supplier follow-ups. Identify discrepancies between purchase orders, supplier acknowledgments, shipments, receipts, and invoices. Support returns, Return Merchandise Authorization (RMA), supplier returns, cancellations, and restocking documentation. Monitor API/EDI integration and workflow exceptions and elevate issues to the appropriate teams. Prepare procurement status reports, backlog reports, exception reports, and service-level reports. Maintain accurate, complete, and auditable procurement records in the designated systems. Support data-quality checks, supplier and item-data cleanup, and process-improvement initiatives. Follow established procurement procedures, approval workflows, confidentiality requirements, and information-security policies. Escalate pricing changes, contractual issues, missing approvals, funding concerns, and other non-standard exceptions to onshore buyers. Required Skills and Qualifications Experience in procurement operations, purchase-order processing, order management, supply chain, logistics, accounts payable research, or shared services. Understanding of purchase orders, supplier acknowledgments, shipment tracking, returns, and procure-to-pay processes. Strong attention to detail and accuracy in handling transactional data and documentation. Excellent written English and professional email communication skills. Ability to identify discrepancies and maintain accurate records. Proficiency in MS Excel, email, and documentation tools. Ability to learn and work with ERP systems, CRM platforms, supplier portals, and workflow tools. Strong organizational skills, queue management, follow-up, and time management. Ability to maintain confidentiality and follow established approval and escalation procedures. Preferred Qualifications At least 1 year of relevant experience in procurement operations, order management, shared services, logistics, or accounts payable research. Exposure to U.S. business operations or technology distribution. Experience with Salesforce, ERP systems, supplier portals, or service-center queues. A bachelors degree or relevant diploma; equivalent experience may also be considered. Procurement, supply-chain, or shared-services training is an advantage. #J-18808-Ljbffr