Remote Workforce Operations Manager — Forecasting & Scheduling
Whatnot
New York, NY
- Remote job
Whatnot is seeking a Workforce Operations Manager to lead capacity planning, scheduling, and reporting for our Trust & Risk organization. You will forecast contact volume and determine headcount, while collaborating with product teams on staffing for new policies or features. The role requires 6+ years in the field (4+ in Workforce Management), strong SQL and data analysis skills, and experience with Zendesk. #J-18808-Ljbffr Whatnot
Vacancy posted 1 day ago
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