Bilingual Experienced Medical Front Desk

Job Description

Job Description

Bilingual Front Desk Medical Receptionist – Busy Spine Surgery Practice

Location: Northern Virginia (Sterling / Annandale)
Position Type: Full-Time

About Us

BILINGUAL SPANISH/ENGLISH IS A MUST!!!!!

We are a fast-paced, patient-centered spine surgery practice committed to delivering exceptional care and service. Our team specializes in orthopedic and spine care and works closely with patients, providers, and referral sources to ensure a seamless experience from check-in through follow-up.

Position Summary

We are seeking an experienced Bilingual (Spanish) Front Desk Medical Receptionist who thrives in a high-volume environment. This role is critical to creating a professional, efficient, and welcoming atmosphere for our patients.

Key Responsibilities

• Greet and check in patients in a courteous and professional manner
• Verify patient demographics, insurance, and required documentation
• Manage incoming calls, scheduling, and appointment confirmations
• Collect copays, balances, and maintain accurate payment records
• Ensure all intake forms and authorizations are completed prior to visits
• Coordinate with clinical staff, providers, and billing department
• Maintain confidentiality in compliance with HIPAA regulations
• Manage high patient volume while maintaining accuracy and efficiency

Qualifications

• Minimum 2+ years front desk experience in a medical office (required)
• Experience in orthopedic, spine, or surgical practice (preferred)
• Strong knowledge of insurance verification and patient registration workflows
• Experience with EMR systems (Modmed preferred)
• Excellent communication and customer service skills
• Ability to multitask and remain organized in a fast-paced setting
• Reliable, punctual, and detail-oriented
• Bilingual (Spanish)

Compensation & Benefits

• Competitive hourly rate (based on experience)
• Health, dental, and vision benefits
• Paid time off and holidays
• Opportunity to grow within a specialized surgical practice

Why Join Our Team

• Work alongside experienced spine specialists
• Fast-paced, team-oriented environment
• Strong leadership and structured workflows
• Opportunity to make a meaningful impact in patient care

Apply Today

If you are a motivated and experienced medical front desk professional looking to join a dynamic surgical practice, we encourage you to apply.

Our mission is to improve the quality of life for people with problems of the spine. We offer comprehensive diagnosis and treatment options for all types of spine problems, from the most common to the most obscure. Whether your treatment is determined to be conservative or surgical, we are dedicated to applying leading edge technology, the latest techniques and the most effective therapies to help you feel, move, and live better.

Company Description

Our mission is to improve the quality of life for people with problems of the spine. We offer comprehensive diagnosis and treatment options for all types of spine problems, from the most common to the most obscure. Whether your treatment is determined to be conservative or surgical, we are dedicated to applying leading edge technology, the latest techniques and the most effective therapies to help you feel, move, and live better.