Account Manager

Our client is a growing health, wellness and lonevity company seeking an Account Manager to support both domestic and international accounts. This role combines customer relationship management with operational account support, working closely with Sales, Supply Chain, Finance, Operations, Marketing, and eCommerce teams. The ideal candidate enjoys managing customer accounts while owning the details behind order execution, forecasting, and account support. Location: Westwood, CA / Irvine, CA Compensation $75,000 - $105,000 + annual bonus Schedule: Hybrid schedule with 2-3 days onsite. Flexibility to support international partners. Key Responsibilities Manage domestic and international customer accounts. Process and track customer orders from receipt through fulfillment and delivery. Coordinate with Supply Chain, Operations, Logistics, and Finance teams to ensure smooth order execution. Take ownership of account forecasting and demand planning activities. Support customer account registrations and cross-functional projects. Serve as a primary contact for customer communication and order-related inquiries. Maintain strong customer relationships while managing expectations and resolving issues. Support key retail and eCommerce accounts. Ensure landing pages, product detail pages (PDPs), product imagery, and eCommerce content remain accurate and up to date. Monitor account performance metrics and support KPI reporting. Process orders across domestic and international accounts. Convert quotes to sales orders and manage order flow through fulfillment and logistics. Qualifications 3-5 years of experience in Account Management, Customer Success, Sales, Business Development, or related. Industry experience within Vitamins, Supplements, Nutraceuticals, Consumer Health, Wellness, Life Sciences, Cosmetics, or Food & Beverage industries. Strong attention to detail and organizational skills. Excellent communication and relationship-building abilities. Ability to work cross-functionally in a fast-paced environment. Customer-focused mindset with the confidence to professionally push back when necessary. Strong customer communication skills and a sales-oriented mindset. Experience supporting retail, distributor, or eCommerce accounts. Mandarin/Chinese language skills are highly preferred Existing connections within grocery, vitamins, minerals, supplements, or related industries are a plus. ***This job description represents preferred qualifications and experience; however, not every qualification is required. Candidates with relevant experience and transferable skills are encouraged to apply!*** #J-18808-Ljbffr Astrix