Agility Market Development Representative

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

As the Agility Market Development Representative (AMDR), you will partner closely with Account Executives to support, research, and prospect across a large volume of customer accounts to secure a sufficient flow of qualified opportunities that influence the sales pipeline. You are accountable for daily activity metrics, along with monthly and quarterly quotas. This position spends roughly 80% of the time on the phone prospecting new clients. You receive hands-on training with an emphasis on strategic selling and a focus on researching targeted accounts. This role is dedicated to Go-To-Market experimentation motions to test new strategies, emerging technologies, and capture learnings to inform global sales development innovation. The AMDR is adaptable to evolving conditions, excited to test and learn quickly, and motivated by improving how pipeline is created across high-velocity account coverage.

This position is an individual contributor role reporting to the Manager, Agility Sales Development.

Responsibility

• Support Account Executives across SMB, Mid-Market, or Enterprise verticals by generating qualified opportunities and contributing to pipeline coverage goals across a large book of accounts
• Penetrate targeted accounts with innovative and strategic approaches based on territory and account prioritization
• Prospect into accounts using a blended approach (phone, email, other approved channels) to drive high-velocity account coverage
• Leverage new prospecting technologies to scale research, account insights, targeting, sequencing, and outreach workflows-while applying strong judgment and ensuring accurate, relevant messaging
• Qualify prospective customers through targeted questions to understand business strategy, needs, and timing; discern propensity to buy and route strong opportunities to Account Executives
• Schedule appointments between prospects and Account Executives; ensure high-quality handoffs with clear context and qualification notes
• Execute GTM experimentation motions (e.g., testing new messaging, sequences, channels, tools); document results and iterate quickly based on what performs
• Use CRM efficiently to research accounts, identify key contacts, record activity/outcomes, and maintain data quality required for scaled prospecting
• Build strong professional relationships across Sales and Marketing; provide feedback loops on messaging, objections, and experiment outcomes

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• BA/BS degree or equivalent sales related experience
• 1+ year of experience in a client or customer facing role

Preferred

• Inside sales experience in high-velocity/SMB motions
• Experience in the SaaS industry
• Experience qualifying prospects and setting meetings for Account Executives
• CRM experience (Salesforce)
• Demonstrated ability to work in a fast-paced, team environment with high account volume
• Excellent written and verbal communication skills
• Strong problem-solving skills and comfort operating with defined activity/pipe metrics
• Demonstrated time management, organizational and multitasking skills
• Motivation, drive and self-starting attitude
• Familiar with Google Suite
• Comfort using new tools/technologies in environments where priorities evolve frequently
• Pioneering mindset and willingness to test new approaches beyond traditional MDR motions
• Fluency in English

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Washington, Maryland, New Jersey and New York (including NYC metro area): $24.00/hour - $34.30/hour base salary

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at View email address on click.appcast.io.

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at View email address on click.appcast.io for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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