Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Elliot Ettenborough is an award-winning State Farm Agent serving individuals, families, and businesses across Tennessee, and hes built his success by putting people first. Since starting in the insurance industry in 2016, Elliot has focused on creating meaningful relationships, helping customers find personalized coverage, and making a real impact in his community.

Now, hes looking to grow his team with individuals who want more than just a job-people who are motivated by growth, enjoy connecting with others, and want to be part of something meaningful. In Elliots office, youll have the opportunity to develop valuable skills, build a long-term career, and make a difference in the lives of customers every day.

Outside the office, Elliot is a husband, father, and active member of the community that supports organizations like Habitat for Humanity Restore, Knoxville Area Rescue Mission, and tnAchieves. He values a team culture that supports both professional success and personal balance.

If youre looking for a role where your work matters and your growth is a priority, this is a team worth joining.

ROLE DESCRIPTION:
Elliot Ettenborough - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.