Program Support Specialist

Program Support Specialist

Rutgers, The State University of New Jersey, is seeking a Program Support Specialist for the department of Family Medicine and Community Health at the Robert Wood Johnson Medical School. Under the direction of the Program Manager, the Program Support Specialist will support all administrative, educational, and compliance operations for the ACGME-accredited Geriatrics Fellowship Program and support geriatrics education for fellows, residents, and medical students. The Program Support Specialist reports to Division leadership and ensures the advancement of the medical education, community outreach, and communication needs of this growing Division.

Among the key duties of this position are the following:

• Maintains compliance with ACGME standards, including New Innovations data, evaluations, and program letters of agreement.
• Follows recruitment season timeline to set up all requirements for fellow selection.
• Works in the Electronic Residency Application System (ERAS) system for screening applications, creating dashboards, and coordinating interviews with the interviewing committee.
• Coordinates fellowship operations, including didactics, consortium activities, and onboarding.
• Supports geriatrics education for fellows, residents, and medical studentsmanages electives, schedules, evaluations, and program logistics.
• Serves as primary contact for fellows, residents, and faculty regarding program issues and communications.
• Oversees credentialing and documentation for learners; prepares orientation materials and monitors compliance.
• Provides administrative support to program leadership, including fiscal processing (reimbursements, purchase requisitions).
• Coordinates program and faculty evaluations of the fellowship program to remain in compliance with the ACGME guidelines; maintains organized and confidential records and electronic databases.
• Plans and executes fellowship-related events, meetings, and academic activities.
• Coordinates and supports Division of Geriatrics interprofessional education and community outreach efforts.
• Plans and executes meetings and activities, coordinating with the Department of Family Medicine and Community Health, Rutgers and community partners.
• Supports administration of community advisory panel.
• Establishes and maintains communication within the Division of Geriatrics, Dept. of Family Medicine and Community Health, Rutgers Health, Rutgers University and beyond regarding the Division of Geriatrics activities.
• Develops and distributes communication materials, flyers, newsletters, email updates, etc.
• Develops and maintains content for the Division of Geriatrics website and social media. Includes updating activities, the division's calendar, and faculty and staff bios.
• Keeps abreast of all pertinent federal, state and Rutgers' regulations, laws and policies as they presently exist and as they change or are modified.

FLSA - Exempt

Grade - 22S

Salary Details

Minimum Salary - 61512.000

Mid Range Salary - 73603.000

Maximum Salary - 87239.000

Benefits - Rutgers provides a comprehensive benefits package to eligible employees. The specific benefits vary based on the position and may include: Medical, prescription drug, and dental coverage Paid vacation, holidays, and various leave programs Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options Employee and dependent educational benefits (when applicable) Life insurance coverage Employee discount programs

Position Status - Full Time

Working Hours - 37.5

Standard Hours - 37.50

Daily Work Shift - Day

Work Arrangement - Consistent with the current application of Rutgers Policy 60.3.22 or the applicable provisions of relevant collective negotiations agreements, this position may be eligible for a hybrid work arrangement. Flexible work arrangements are not permanent, are subject to change or discontinuation, and contingent on the employee receiving approval in the View email address on click.appcast.io Application System.

Union Description - HPAE 5094

Payroll Designation - PeopleSoft

Seniority Unit

Terms of Appointment - Staff - 12 month

Position Pension Eligibility - ABP

Qualifications

Minimum Education and Experience - Bachelor's degree required. Two (2) years of relevant professional level administrative experience in a government agency, university setting, or large business office required. Equivalent experience, education and/or training may be substituted for the degree requirement.

Certifications/Licenses

Required Knowledge, Skills, and Abilities - Proficiency with GME systems (New Innovations, ERAS, Thalamus) and Microsoft Office Suite. Demonstrated ability to work collaboratively and manage multiple projects in a fast-paced environment. Excellent attention to detail. Strong organizational skills required. Must be able to effectively communicate with all levels of the organization and with community partners. Ability to handle confidential information with discretion.

Preferred Qualifications - Master's degree preferred. Experience in graduate medical education is preferred. CTAGME Certification is preferred. Experience in social media platforms, such as Instagram is preferred. Experience in a fellowship program is preferred. Experience communicating with medical accreditation bodies is preferred.

Equipment Utilized

Physical Demands and Work Environment - Physical Demands: Standing, sitting, walking, talking, and hearing. No special vision requirements. Ability to lift or exert force up to 25 pounds. Work Environment: Office environment. Moderate noise.

Special Conditions

Posting Details

Posting Number - 26ST1843