Business Systems Analyst

At WillScot, our team of nearly 5000+ people makes our company a Great Place to Work and we believe our people are what give us a competitive advantage in the industry. Our differentiation begins with our values, which are lived through our employees and aligned to the needs of our customers and communities. From day one, we invest in your growth and your future, while giving back to the communities we serve. Learn more about WillScot and who we are, here . As North America's leading provider of complete temporary space solutions, we have helped customers across 260+ locations in the United States, Canada, and Mexico, get the innovative flexible workspace and portable storage solutions that are right for their timeline and their project, Right From the Start. Learn More. About the Job Willscot is seeking a skilled and detail-oriented Salesforce Business Analyst to join our team. In this role, you will collaborate with stakeholders to gather business requirements, define system requirements, and work closely with technical teams to implement and optimize Salesforce solutions. Your primary focus will be to enhance business processes through Salesforce while ensuring alignment with organizational goals and user needs. What you'll be doing Collaborate with business stakeholders to gather and analyze requirements for Salesforce projects, focusing on understanding business processes, needs, and challenges. Serve as the liaison between the business and the Salesforce development technical team to articulate business needs, review design, provide impact reviews and communicate the benefits and risks for any proposed solutions. Provide guidance on identified risks or concerns discovered during the gathering of requirements, impact to associated workstreams in accordance with applicable business policies and standards, connected applications and/or process impact, UI changes, reporting needs, and potential end user training requirements. Assess customer and user experience for any proposed solution and establish qualitative and quantitative standards by which success can be measured overall design, functionality, usability, and desired outcomes. Support QA and UAT testing; provide business updates on progress, testing and launch dates. Update and maintain system, process, and end user documentation; work with training and communication teams to ensure business awareness and readiness. Perform other duties and responsibilities as assigned. Education and Qualifications Minimum Required Education level: Bachelor Degree Preferred Education Level: Bachelor Degree Years of related experience: 3+ years of Business Analyst experience in an integrated environment across multiple cloud products 5+ years of Salesforce experience, with a solid understanding of core objects, processes and features Required Skills Project management experience; managing priorities and adhering to deadlines Excellent problem solving and analytical skills; conduct relevant research and data analysis Excellent verbal and written communication skills Strong attention to details, thoroughness, and completeness Microsoft Office Suite of products Preferred Skills Experience collaborating in a cross-functional matrix Experience in Visio or equivalent workflow process documentation tool a plus Travel Requirements 0-10% This posting is for a(n) Existing Position. Disclaimer: This posting describes the general nature and level of work performed and does not represent an exhaustive list of responsibilities, duties, skills, or physical abilities required. Team members may be required to perform duties outside normal responsibilities from time to time as needed. All regular WillScot positions offer a generous benefits package to help our employees and their families Be Well. This includes medical, dental, vision, disability, life insurance, paid time off (including Company holidays), tuition reimbursement, a retirement savings plan with company match, and more! More information about benefits may be foundhere. Many positions also have variable pay opportunities including commission, bonus, performance rewards, or other incentive programs. We are an Equal Opportunity Employer. Veterans and individuals with disabilities are encouraged to apply. #J-18808-Ljbffr WillScot