Systems Administrator - Onsite Tallahassee, FL

Job Description
4. Scope of Services

The Florida Department of Transportation,Office of Information Technology (OIT), is in search of a SystemsAdministrator to play a key role in assisting the OIT in the oversight,management, troubleshooting, and execution of cloud services and platforms tosupport FDOT's infrastructure, applications, data, and other business needs.The duties of this position can be broad and may include such tasks as addingand removing individuals from the list of authorized users, archiving files,overseeing password protection and other security measures, and monitoringusage of shared resources. Architect, design, facilitate, lead, coordinate,and direct technology initiatives on multiple fronts across a variety ofdisparate areas within the organization. This could include Infrastructureadministration, application development, data management & analytics,cybersecurity, external hosting, identity and access management,infrastructure, network, security hardening, privacy, and compliance.Oversight and management of Microsoft 365 environments and other Microsoftplatforms, identity platforms, and a multi-cloud environment. Selects,develops, integrates, and implements network management applications forInternet components. The Systems Administrator will be responsible forworking on projects, systems, and/or issues of

medium to high complexity and will be expected to provide dailyoperations support, maintenance, and

administration for Servers. This position requires ownership ofcomplex issues in order to support Department

business.

5. Education

Bachelor's Degree or technical institute degree in ComputerScience, Information Systems, or other related field. Or equivalent workexperience.

6. Experience

2 - 3 years experience with: Server 2012 R2, 2016, 2019, and2022.

2 - 3 years IIS Administration.

2 - 3 years of network communications, including TCP/IP and DNSSamba/CIFS file sharing and NTFS permissions.

2 - 3 years of strong professional experience in AWS cloudsystems is required .

2 - 3 years of strong professional experience in Microsoft Azurecloud systems is highlydesired.

2 - 3 years of experience with other cloud providers, such asGCP, is highly desired.

2 - 3 years of professional experience in the administration ofMicrosoft software is highlydesired.

3 - 5 years of IT work experience in infrastructure/networkenvironments in systems operations, support, maintenance, and administration.

3 - 5 years of professional experience supporting middlewaresuch as API Management, IT Service Automation tools, and batch job servicesis highly desired.

5 - 8 years of professional experience in information systemsengineering or a related field is required .

7. Primary Job Duties / Tasks

The activities this candidate will be tasked with include, butare not limited to, the following:

1.Support and expand FDOT infrastructure.

2.Coordinate server configuration andadministration with multiple parties (SDC, FDOT, and contractors).

3.Make recommendations for future server andsoftware upgrades.

4.Monitor systems and applications to ensuresecurity, availability, and performance.

5.Establish systems by evaluating networkperformance issues, including availability, utilization, throughput, goodput,and latency; planning and executing the selection, installation,configuration, and testing of equipment; defining network policies and procedures;and establishing connections and firewalls.

6.Maintains network and systems performance byperforming systems monitoring and analysis, and performance tuning;troubleshooting systems and application problems; escalating problems tovendor.

7.Build and manage relationships in a matrixedenvironment.

8.Find opportunities to refactor solutions toobtain better performance, cost, and efficiency.

9.Create and manage Azure DevOps projects, gitrepositories, and pipelines.

10. Oversee and configure Azure DevOps organizational settings.

11. Recommend and assist with the building and hosting ofcomplex application solutions.

12. Understand, deploy, and manage AWS, Microsoft Azure, and/orother cloud services.

13. Supports other IT staff, including developers.

14. Other duties as assigned.

8. Job Specific Knowledge,Skills, and Abilities (KSAs)

The submitted candidate must be able to apply the specificknowledge, skills, and abilities in the following areas:

1. Strong analytical skills to determine anorganization's needs, develop strategies to meet those needs, and evaluateeffectiveness.

2.Ability to categorize work, set priorities, and determine shortand/or long-term goals and strategies to achieve them.

3.Ability to troubleshoot and diagnoseproblems effectively regardless of technology platform.

4.Ability to document and automateadministrative tasks to reduce manual work.

5.Ability to context switch between multiplesubjects & tasks.

6.Ability to effectively communicate and shareknowledge with others.

7.Proficiency in working in a fast-paced,complex, and dynamic business environment.

8.Proficiency in networking principles andcloud-based network architectures.

9.In-depth knowledge of AWS Services.

10. Proficiency in Microsoft Azure Services.

11. In-depth knowledge of Microsoft Server products.

12. In-depth knowledge of Linux (Redhat and Ubuntu).

13. Strong grasp of IT infrastructure and applicationdevelopment technology and architectures.

14. Strong grasp of Linux administration, including Linuxpatching.

15.Knowledge of assessment and analytical processes and practices.

16.Skill in strategic planning.

17.Skill in researching, compiling, and analyzing data to report findings and develop improvement solutions.

18.Skill in system administration and hosting across a wide range of solutions.

19.Ability to research, identify, and implement innovative solutions. Personal Attributes:

1.Able to be trusted with sensitive information.

2.Experienced at working both independently and in a team-oriented, collaborative environment.

3.Advanced interpersonal, written, and oral communication skills.

4.Ability to conduct research into issues and topics as assigned.

5.Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities.

6.Must be able to learn, understand, and apply new things quickly.

7.Highly self-motivated and directed.

8.Proven analytical and creative problem-solving abilities.

9.Ability to effectively prioritize and execute tasks in a high-pressure environment.

9. General Knowledge, Skills, and Abilities (KSAs)

The submitted candidate must be able to apply common knowledge, skills, and abilities in the following areas:

1. Initiative : Must be able to comprehend assignments, organize workload, and meet deadlines with little direction. Must be able to monitor and analyze situations to determine the next step.

2. Communication : Can clearly convey information, in both written and verbal formats, to individuals or groups in

a wide variety of settings (i.e., project team meetings, management presentations, etc.). Must have the ability to

effectively listen and process information provided by others.

3. Customer Service : Works well with clients and customers (e.g., business offices, public, or other agencies).

Able to assess the customer's needs, provide information or assistance to satisfy expectations, or resolve a

problem.

4. Decision Making : Makes sound, well-informed, and objective decisions utilizing critical thinking skills and analysis.

5. Flexibility : is open to change, new processes (or process improvement), and new information. Can adapt in

response to new information, changing conditions, or unexpected obstacles. Ability to receive and give constructive

criticism and maintain effective work relationships with others.

6. Interpersonal : Shows friendliness, courtesy, understanding, and politeness to others.

7. Leadership : Motivates, encourages, and challenges others. Can adapt leadership styles in a variety of situations.

8. Problem Solving : Able to identify, evaluate, and use sound judgment to generate and evaluate alternative actions, and make recommendations accordingly.

9. Team Building : Encourages, inspires, and guides others toward accomplishing the common goal as an equal member of the team.

Quality Assurance : Knowledge of the ideologies, techniques, and tools for quality assurance and control. The ab