Associate Claims Adjuster - Workers Compensation

# Welcome to the Liberty Mutual Insurance Career CenterUpload your resume to have jobs recommended that may align with your skills.Use your resume to have jobs recommended that align with your skills.Upload your resume- Relevant skills and experience will be listed so you know why those jobs are recommended## Job Description#### Job CategoryClaims#### Typical Starting Salary$57,000 to $82,000#### Minimum Salary$50,000.00#### Maximum Salary$90,000.00#### ScheduleFull-Time#### Flexible Time Off Annual Accrual - days15#### Application DeadlineJuly 10, 2026#### Travel10%-**Description**As a Workers Compensation Associate Claims Specialist, you will develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. You will also assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts.**Training is a critical component of your success, and that success starts with reliable attendance. Attendance and active engagement during training are mandatory. Training will require 1 week in our Plano, TX office onsite in September 2026.**To be considered for this position, you must reside within 50 miles of Hoffman Estates, IL, or Indianapolis, IN, and will be required to work in the office twice a month. Candidates located in Ohio, Montana, Virginia and Minnesota are eligible for 100% remote work, as we do not have claims offices in these states. Please note that this policy is subject to change.**This position may be filled as a Workers Compensation Associate Claims Specialist, Workers Compensation Claims Specialist I or a Workers Compensation Claims Specialist II. The salary range posted reflects the range for the varying pay scale across various locations.****Responsibilities*** Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.* Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.* Manages an inventory of property/casualty and disability claims (e.g. workers` compensation, general liability, commercial automobile, property, group benefits), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.* Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols.* Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.* Makes effective use of loss management techniques (e.g. Immediate Contact Plan, L9 check, Disability Management, open end release, first call settlements) and other resources.* Updates files and provides comprehensive reports as required.**Qualifications*** Effective interpersonal, analytical and negotiation abilities required* Ability to provide information in a clear, concise manner with an appropriate level of detail* Demonstrated ability to build and maintain effective relationships* Demonstrated success in a professional environment; success in a customer service/retail environment preferred* Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent* Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory* Licensing may be required in some states**Pay Philosophy:** The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit:Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.**Fair Chance Notices**# TranscriptHi, my name is Ryan, and I'm a field property adjuster here at Liberty Mutual. I wanted to take some time to tell you a bit about what I love about my job and what makes it so unique. Being in a field role means I'm on the road, traveling to our personal line's customers homes. I help assess their claims damage and get them back up and running. I love that every day is different. One day, I might be assessing water damage due to a broken pipe at a young family's home, and the very next day, I could be helping an elderly customer with wind and hail damage on her roof. With an assigned territory. I'm able to stay within my general area and be home every day, which makes each day new and exciting. I personally love being able to meet customers face to face and hearing their personal stories along with just being in person and being able to investigate and get the full picture of what happened with their loss. Plus being able to schedule my inspections according to my schedule, that my mileage is always reimbursable, and that I get to be in my own home at the end of every day, it makes my life so much easier. Being able to build relationships within our community, with our customers and see the relief on their faces firsthand whenever we get to go over the settlement outcome with them is so rewarding. I'd love for you to please consider joining our team. [upbeat music]Hi, my name is Ryan, and I'm a field property adjuster here at Liberty Mutual. I wanted to take some time to tell you a bit about what I love about my job and what makes it so unique. Being in a field role means I'm on the road, traveling to our personal line's customers homes. I help assess their claims damage and get them back up and running. I love that every day is different. One day, I might be assessing water damage due to a broken pipe at a young family's home, and the very next day, I could be helping an elderly customer with wind and hail damage on her roof. With an assigned territory. I'm able to stay within my general area and be home every day, which makes each day new and exciting. I personally love being able to meet customers face to face and #J-18808-Ljbffr