Account Support Representative

Providing daily account interaction and order processing services, the full-time remote Account Support Representative Associate will manage account operations, handle customer inquiries, and ensure effective resolution of order issues while working in the West Coast time zone. Key responsibilities Process orders for assigned accounts, ensuring accuracy and completeness of documentation Manage Salesforce queue, reassigning complex cases to senior representatives as needed Handle RMA and CRB requests from initiation to completion, maintaining communication with the account team Required qualifications Bachelor's Degree or equivalent experience in Business Administration, Purchasing, or related field 0 - 2 years of related experience Proficiency in Excel, PowerPoint, and other Microsoft Office applications Strong analytical skills and attention to detail Ability to operate under pressure while managing multiple priorities effectively Virtual Vocations Inc