Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Business Support Representative

ektello

ektello is partnering with a leader in cancer research and treatment to find Tier 1 support representatives for employee inquiries received via multiple sources (telephone, e-mail, direct interaction, etc.), providing a high level of customer service to employees focused on First Touch Resolution.

This is a 6-month, remote, W2 contract to start and will include PTO and medical benefit options. The work hours are 37.5 hours per week.

Job Responsibilities

  • Support transactions, user inquiries, and ticket resolution related to the Workday ERP implementation and existing Workday HCM platform.
  • Provide timely and accurate support through calls, service requests, and case management processes.
  • Partner with stakeholders across HR, Finance, IT, Supply Chain, Research and other business functions to troubleshoot issues and support business processes.
  • Assist with system adoption, process improvements, and end-user support activities to ensure successful ERP and HCM operations.
  • Respond to inquiries and provide Tier I support of basic to moderate complexity inquiries submitted to Resource Center-to include general inquiries, feedback, or notification of incidents using call scripts and knowledge base to provide appropriate responses.
  • Actively redirect customers to self-service options as appropriate, teaching them how to be self-sufficient in the use of direct access tools and the HR knowledge base.
  • Use computerized systems for tracking, information gathering, and/or troubleshooting pertaining to each inquiry.

Vacancy posted 11 hours ago
Similar jobs that could be interesting for youBased on the Business Support Representative in New York, NY vacancy
  • $22 per hour

     ...Job Description Job Description Position: Business Support Center Representative Location: New York, NY 10017 Duration: November 16, 2026 – April 19, 2027 Schedule: Monday–Friday, 37.5 hours/week, 7.5 hours/day, with additional scheduled go-live weekend... 
    Suggested
    Contract work
    Remote work
    Monday to Friday
    Flexible hours
    Shift work
    Weekend work

    Integrated Resources, Inc

    New York, NY
    2 days ago
  • $22 per hour

     ...Job Description Job Description Position: Business Support Center Representative Location: New York, NY (Hybrid) Duration: 10/19/2026 – 04/19/2027 Shift: Days Schedule: 37.5 Hours/Week | Monday–Friday | Hybrid (On-site as Required) Pay Rate: $22/hr... 
    Suggested
    Monday to Friday
    Shift work

    Integrated Resources, Inc

    New York, NY
    2 days ago
  •  ...Position Title: Sales Support Specialist Location: Poland Work Arrangement: Remote Employment...  ...in supporting the Sales team through business analysis, reporting, forecasting, and...  ...budgets related to additional sales representatives’ expenses, provide ongoing operational... 
    Suggested
    Permanent employment
    Full time
    Local area
    Remote work

    Stanley Black & Decker

    New York, NY
    2 days ago
  • Business Development & Sales Support Specialist Who we are: We are on a mission to become a leading supplier of critical materials that enable the...  ...in coordination with the Sr. Manager of Magnet Sales. Represent the company directly with customers on calls, at trade... 
    Suggested
    Work at office
    Local area
    Remote work
    Home office

    USA Rare Earth LLC

    New York, NY
    3 days ago
  • $18 per hour

     ...Job Title Pharmacy Tech Support Call Center Representative (Home-Based) Job Location New Providence, New Jersey, United States of America (Remote)...  ...payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of... 
    Suggested
    Hourly pay
    Full time
    Contract work
    Part time
    Immediate start
    Remote work
    Work from home
    Shift work

    Lifelancer Ltd

    New York, NY
    1 day ago
  • $120k - $140k

     ...Markets Technology group as a member of the Fixed Income Production Support team. As an Application Support Consultant, you’ll bring...  ...critically when solving problems.Collaborate: Work closely with Business Analysts and Developers on bug fixes and new product releases that... 
    Full time
    Remote work

    CIBC Bank

    New York, NY
    2 days ago
  •  ...technologies. We currently have an opportunity for a Field Support Representative to support Technical Sales on our Heavy Construction team....  ...the US. WHAT YOU GET TO DO: Act as a technical business consultant and help our partners understand how our products... 
    Temporary work
    Work at office

    Leica Geosystems

    New York, NY
    5 days ago
  •  ...sales professional who enjoys building relationships, solving customer challenges, and growing business opportunities? SEI is looking for a Product Support Sales Representative to support our McDonald, PA territory and help drive the growth of parts, service, maintenance... 
    Base plus commission

    Stephenson Equipment, Inc.

    New York, NY
    23 hours ago
  •  ...Job Summary The Business Support Manager ? We are seeking a hands-on, self-directed professional to manage the day-to-day financial, HR, administrative, and general affairs (GA) operations at our newly established U.S. Healthcare branch. This is a standalone... 
    Work at office
    Local area

    CESNA GROUP INC

    New York, NY
    1 day ago
  • $63k - $75k

     ...camaraderie, and fun. We offer a base + bonus compensation package, and a competitive benefits program. Job Summary The Sales Support Representative plays a critical role in enabling the sales team to efficiently process and close orders for the Company’s flagship... 
    Contract work
    Work at office
    Immediate start
    Remote work
    Work from home

    Koya Medical, Inc.

    New York, NY
    5 days ago
  • $22 - $24 per hour

    Sales Support Representative Do you enjoy solving problems, keeping details organized, and helping others succeed? At WOW!, our Sales Support Representatives help customers get connected by keeping sales orders accurate, resolving issues, and supporting our sales teams... 
    Hourly pay
    Work at office
    Flexible hours

    WOW! Internet, Cable & Phone

    New York, NY
    3 days ago
  •  ...at 3300 Publix Corporate Parkway in Lakeland, Florida. The plan supports retirement savings and financial wellness for Publix associates...  ...information, and a commitment to ethical and compliant business practices. High school diploma or equivalent required; additional... 
    Full time
    Work at office
    Remote work

    Publix Super Markets Inc 401(k) SMART Plan

    New York, NY
    4 days ago
  •  ...Learning Operations Support Coordinator Location: New York, NY (Hybrid) Work Schedule: Monday and Friday – Work from Home; Tuesday...  ...experience in HR, training coordination, administration, business operations, communications, or a related area. Basic proficiency... 
    Full time
    Internship
    Work from home
    Monday to Friday

    Rangam

    New York, NY
    6 hours ago
  •  ...exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness...  ...level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career... 
    Work experience placement
    Work at office
    Flexible hours
    Shift work
    Day shift

    Bank of America Corporation

    New York, NY
    13 days ago
  •  ...Job Summary: Responsible for Tier 1 support for employee inquiries received via multiple...  ..., IT, Supply Chain, Research and other business functions to troubleshoot issues and...  .... Train New HR Resource Center Representatives. --HR Knowledge Base Content: Support... 

    Phaxis LLC

    New York, NY
    2 days ago
  • $20 - $25 per hour

    Job Title: Business Support Specialist Location: Middlesex, Old Bridge, Edgewater Park, Piscataway and Perth Amboy Pay Range: $20.00 - $25.00 per hour + Annual Bonus Employment Type: Full-Time Position Overview The Operations Business Support role is responsible for... 
    Hourly pay
    Full time
    Work at office

    JD.COM

    New York, NY
    4 days ago
  • £25.88k - £34.24k per year

    Waythrough is seeking an Executive Business Support Officer to join the Executive Business Support Team, in a home-based role with travel. You will support the Executive Directors and Board, manage diaries, prepare reports, and coordinate governance activities, ensuring... 
    Work from home
    Flexible hours

    Recovery Focus

    New York, NY
    5 days ago
  • We are seeking an experienced and motivated Senior Business Support Officer to lead the provision of high-quality business support within our Children in Care (CIC) and Leaving Care Services. As the Senior Business Support Officer, you will provide day-to-day leadership... 
    Work at office
    Local area
    Flexible hours

    Nottingham City Council

    New York, NY
    4 days ago
  •  ...Summary of Position Responsible for ongoing business support of the Operational functions, including new or revised product implementations, accreditation, contracts, compliance requirements and internal and external regulatory or client audits. Lead and support... 
    Full time
    Work experience placement

    EmblemHealth

    New York, NY
    1 day ago
  •  ...renowned Workforce Management Solution provider for private &public sector firms across the US. We specialize in Healthcare, IT, Business Support, and Professional & Craft/Light Industrial ecosystems. Founded in March 1996, we have a presence in all 50 States. Tryfacta... 
    Temporary work
    Second job

    Tryfacta, Inc

    New York, NY
    2 days ago
  • $180k - $205k

     ...precision medicine. As a Hereditary Cancer Screening Sales Executive, you will drive adoption of MyRisk, securing new MyRisk business while supporting existing accounts in a high-impact territory. This is more than just a sales role—it’s an opportunity to be at the... 
    Full time
    Local area
    Remote work
    Flexible hours

    Myriad Genetics

    New York, NY
    3 days ago
  •  ...tomorrow, and provide the financial tools and support to help get them there. Our Network...  ...administrative support to Financial Representatives, ensuring they're focused on revenue generating...  ...support to continue to build their business will also be provided.... 
    Work at office
    Home office
    Shift work

    Northwestern Mutual

    New York, NY
    3 days ago
  • $25 - $32 per hour

     ...Sales Support Coordinator This position is listed on behalf of a partner company, which manages all applications...  ...follow-ups. You will work closely with sales representatives, operations teams, vendors, and business stakeholders to ensure transactions are accurate, efficient... 
    Hourly pay
    For contractors
    Second job
    Local area
    Remote work

    Jobgether

    New York, NY
    5 days ago
  • $110k - $140k

     ...Market Data & Access Support Engineer — Associate or Vice President Natixis is seeking a Market Data & Access Support Engineer to join the Global Market Risk (GMR) Business Support IT Monitoring team in New York. We are open to hiring at either the Associate level... 
    Full time
    Work at office
    Local area

    Natixis Corporate & Investment Banking

    New York, NY
    6 hours ago
  •  ...meet the unique needs of every client. Role Description This is a full-time remote role for a Commercial Real Estate Advisor/Business Development professional. The role involves daily tasks such as creating new business opportunties, managing client relationships,... 
    Full time
    Remote work

    Armano Real Estate

    New York, NY
    2 days ago
  • $59k - $69k

     ...making a positive impact on people's lives. Position Summary The IT Support Specialist II provides advanced end-user technical support...  ...applications, access, connectivity, peripherals, and standard business systems. Reporting to the IT Support Site Lead, this role handles... 
    Full time

    Gifthealth

    New York, NY
    1 day ago
  • $145k - $180k

     ...StatesSchedule: Full time, 1stPosted: 2026-10-16Closes: 2026-11-15The Business Banking Treasury Sales Specialist’s primary objective is to...  ...segment.Advocate for Cash Management in the local market, supporting and driving its value to both existing and new clients.Lead... 
    Full time
    Local area
    Monday to Friday
    Flexible hours
    1 day per week

    Citizens Financial Group

    New York, NY
    3 days ago
  •  ...Description The Account Executive – Domestic serves as a strategic business partner to customers, driving profitable growth through...  ...insights, product recommendations, and business solutions that support customer success. Maintain a visible presence within assigned... 
    Full time

    Quirch Foods

    New York, NY
    3 days ago
  •  ...closely with the CEO, serving as a trusted business partner and leading the day-to-day...  ...reports, and business recommendations to support strategic decision-making. Partner with...  ...with the executive presence necessary to represent the company in high-level customer... 
    Full time

    Abacus Group, LLC

    New York, NY
    3 days ago
  •  ...AmeriLife is seeking a dedicated professional to produce qualified illustrations and provide presale support to meet producer objectives in a timely manner. You will maintain product and carrier knowledge, run illustrations, supply marketing materials, and follow up on... 
    Remote work

    AmeriLife

    New York, NY
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Business Support Representative. Be the first to apply!