Administrative Assistant

divh2SERVPRO of Alamo Heights Administrative Assistant/h2pDo you love helping people through difficult situations? Then, dont miss your chance to join our Franchise as a new Administrative Assistant. In this position you will be making a difference each and every day. We have a sincere drive towards the goal of helping make fire and water damage Like it never even happened! Were seeking someone who is great on the phone, who has excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then youll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced, enjoys providing excellent customer service to both teammates and customers, and loves taking ownership. Are you highly dependable and excited about routinely exceeding expectations? Then you may be our perfect hero!/ppAs a valued SERVPRO Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow. Primary Responsibilities/pulliComplete internal job file quality reviews/liliAnswering phone calls on a multiline system/liliPrepare estimates and billing invoices for customers and insurances/liliCoordinate crew and job scheduling/liliCustomer contact follow up/liliNote taking and transferring with in systems/liliPerform basic accounting functions such as A/P, A/R,/liliOffice administrative duties such as preparing email and written correspondence/liliPerform detailed and accurate data entry/liliAssist other departments, as needed/liliOn call 1 week per month required/li/ulpPosition Requirements/pulli2+ year(s) of administrative or office-related experience/liliExperience with billing, quality assurance, and scheduling a plus/liliExperience in Reconstruction and Water mitigation a plus/liliPossess polite, confident, and excellent customer service skills, including listening and questioning skills/liliExcellent organizational skills and strong attention to detail/liliCapability to work in a fast-paced, team-oriented office environment/liliProficient in Microsoft Office (i.e., Outlook, Word, Excel)/liliAbility to learn new software, including Xactimate and proprietary software/liliMinimum of HSD/GED/liliAble to successfully complete a background check subject to applicable law/li/ulpHours/pulli40 hours/week, flexible to work overtime when required, especially during storm/liliOn-call required/liliVary between 7 a.m. and 7 p.m./li/ulpPay Rate Competitive pay based on experience SERVPRO of Alamo Heights is an EOE M/F/D/V employer Each SERVPRO Franchise is Independently Owned and Operated. Revised 02.21 Compensation: $16.00 - $19.00 per hour/ph2Picture yourself here fulfilling your potential./h2pAt SERVPRO, you can make a positive difference in peoples lives each and every day! Were seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you./ppAll employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever./p/div