Senior IT Helpdesk Specialist (Tier 2/3)
Nakupuna Solutions
Nakupuna Companies is seeking a Helpdesk Support Specialist III to deliver advanced IT support and resolve complex issues as Tier 2/3. The role functions as a primary escalation point and coordinates with government stakeholders to maintain service levels. The ideal candidate will have a Bachelor’s in IT/CS, 5+ years of technical support, and TS/SCI with CI Poly clearance. This on-site role in MD requires strong problem solving, security awareness, and teamwork in a fast-paced environment. #J-18808-Ljbffr Nakupuna Solutions
- Nakupuna Companies is seeking a Helpdesk Support Specialist III to provide advanced technical support and resolve complex IT issues. This role serves as Tier 2/3 support and handles escalated tickets from Tier 1 within a structured incident process. The ideal candidate...Senior
- Jobtailor is seeking a skilled IT support technician to provide Tier 2/3 hardware and end-user support for workstations, servers, printers, teleconferencing, and related equipment. You will troubleshoot, repair, test, and maintain enterprise hardware to maximize availability...Suggested
- dstaffing is seeking a hardware technician to provide Tier 2 and 3 on-site support for various IT equipment. Candidates should possess 2-4 years of experience, A+ certification, and a strong background in troubleshooting. This role offers competitive salaries, health benefits...SuggestedRemote job
- ..., LLC in the United States seeks a Level 3 System Administrator to support the implementation... ..., troubleshooting and maintenance of IT systems across client/server/storage/... ...manage day-to-day operations and provide Tier 1 and Tier 2 support as part of a collaborative team....Senior
- Synergy ECP is looking for an IT Field Support Specialist to provide Tier 2 and Tier 3 support to our end-user community. The role involves conducting site surveys, configuring computers, and training personnel on hardware usage. Candidates must have at least five years...SeniorRemote job
- ...Unlimited Information Technologies, Inc (DUIT) is seeking experienced Hardware Technicians with 4+ years of experience to provide Tier 2 and 3 on‑site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment across...Work at officeRemote workShift work
- Description The IT Help Desk Support Specialist - Tier II provides intermediate-level technical support for enterprise information technology systems under... ...411 requirements Desired Qualifications Minimum three (3) years of experience in IT support or help desk...Contract workRemote work
- ...As a Tier II Help Desk / Systems Administrator, you will provide advanced technical support to enterprise users by diagnosing... ...00 AM – 6:00 PM Training Schedule: Monday–Friday, 6:00 AM – 2:00 PM or 7:00 AM – 3:00 PM Clearance Required: Active TS/SCI with Full Scope Polygraph...Full timeRemote workWorldwideMonday to FridayShift work
$175k - $215k
Amentum is seeking a System Administrator 3 to provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems... ...and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes...Hourly payContract workLocal area$10k
...seeking a System Administrator 2 to support the implementation,... ...maintenance, and optimization of IT systems across enterprise and mission... .... Troubleshoot and resolve Tier 1 (Help Desk) and Tier 2 (Escalation... ...together . Medical: CTP offers 3 superior plans, bringing our...Temporary workFor contractorsLocal area$205k - $215k
...maintenance of Information Technology (IT) systems. Manages IT system infrastructure... ...devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification,... ...reliability and performance. The Level 3 System Administrator (SA) must possess...Full timeContract workTemporary workWork experience placementImmediate start$130k - $170k
ME00669-Systems Administrator 2 Momentum Engineering Annapolis Junction... ..., and maintenance of enterprise IT systems and infrastructure The... ...related technologies Provide Tier 1 Help Desk and Tier 2... ...position. 11 paid holidays, minimum of 3 weeks PTO, company sponsored group...Hourly pay$180k - $220k
System Administrator - 3 (Storage Support) Annapolis Junction, Maryland TS/SCI... ...maintenance of Information Technology (IT) systems. Manages IT system infrastructure... ...devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification,...Flexible hours$1,500 - $3,000 per month
System Administrator 3 | TS/SCI w/ poly Security Clearance Annapolis Junction,... ...maintenance of Information Technology (IT) systems. Manages IT system infrastructure... ...devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification,...Hourly payTemporary workLocal area$10k
System Administrator 0-3 (LCAT Flexible from SA0 to SA3) Annapolis Junction, Maryland... ...maintenance of Information Technology (IT) systems. Manages IT system... ...devices, mobile devices, etc. Provides Tier I (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis...Hourly payFull timeContract workTemporary workWork experience placementSummer workImmediate startFlexible hours$10k
...seeking a System Administrator 2 to support the implementation,... ...maintenance, and optimization of IT systems across enterprise and mission... .... Troubleshoot and resolve Tier 1 (Help Desk) and Tier 2 (Escalation... ...together. Medical: CTP offers 3 superior plans, bringing our...Temporary workFor contractorsLocal area- ...Citizenship Required? Yes Position Summary Base-2 Solutions is seeking a Systems... ...and maintenance of Information Technology (IT) systems. The role manages IT system infrastructure... ...Duties And Responsibilities Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem...Hourly payContract workTemporary workImmediate startFlexible hoursShift work
- ...Desktop Support Technician, Senior Clearance: Public Trust Onsite... ...service requests and enter helpdesk database for tracking.... ...related field A minimum of 3-5 years' experience 2.5 or more years of experience... ...issues Experience supporting IT services within federal...SeniorWork experience placement
- Ctrl+ is seeking a System Administrator (SA) 3 to own mission-critical IT systems in Columbia. You will troubleshoot, maintain, and enhance IT infrastructure... .../storage/network and mobile devices. The role emphasizes Tier 3 troubleshooting and change control, with hands-on...Senior
- Provide Tier 1 and 2 support User account management Monitor and respond to helpdesk incidents and requests across multiple support channels... ...Operation of assigned IT systems Create knowledge base articles... ...duties as assigned Requirements 0 - 3 years of IT Support....Remote work
$60 - $75 per hour
...Telecommunication customers (Preferred).2. Very strong experience... ...but okay with Cisco, etc).3. Strong experience... ...team to provide Tier 3 layer support for networking and IT administration for ECS (Emergency... ...), and Red Hat Certified Specialist in Security certifications...SeniorPermanent employmentContract workTemporary workLive inWork at officeRemote workShift workNight shiftRotating shiftDay shift- Omniscius Consulting is looking for a Tier II Help Desk / Systems Administrator based in Annapolis Junction, MD. In this role, you will provide advanced technical support to enterprise users and ensure operational excellence through thorough problem-solving and mentoring...SeniorFull time
- ...Technology Group, Inc., is seeking a Senior System Administrator to... ...and maintenance of IT systems Provide Tier 1 (Help Desk) problem identifi... ...Tier 1 (Help Desk) and Tier 2 (Escalation) problem identifi... ...based on their referral Up to 3 paid Code Red days due to customer...SeniorTemporary workImmediate start
$160k - $200k
Saic is seeking a Senior Technical Support Analyst to provide technical support for the U.S. Army. This role entails advanced troubleshooting, system support, and requires a Bachelor's degree in IT or Computer Science along with extensive experience. The position is on-...Senior$165k - $175k
...troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes... .../storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution...Full timeContract workTemporary workWork experience placementImmediate start$140k - $170k
...looking for a fully cleared System Administrator 2 to join our dynamic team in Annapolis... ...and maintenance of Information Technology (IT) systems. Manages IT system infrastructure... ...network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation)...Immediate start- Socket.dev at Aberdeen Proving Grounds (APG), MD, seeks an IT Help Desk Support Specialist - Tier II to resolve escalated issues and maintain secure, compliant IT operations under the IMCS IV contract. You will support end-user devices, apps, and authentication services...Contract work
- A&T Systems, Inc. is seeking an IT Help Desk Support Specialist - Tier II to provide intermediate technical support at Aberdeen Proving Grounds (APG), MD under the IMCS IV contract. The role ensures secure, compliant IT operations and mission readiness by resolving escalated...Contract work
$150k - $180k
Amentum is seeking a System Administrator 2 to provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution... ...and internal customers. Essential Responsibilities: Senior Tier level ticket support for one of the PKI Tool Providing...Hourly payContract workLocal area$10k
...troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes... .../storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution...Hourly payContract workTemporary workSummer holiday
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